This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Polestar Plumbing, Heating & Air Conditioning
- Home & Garden
- Olathe, KS
About this business
Specialties If you're looking for heating and cooling services or expertise in Olathe, look no further than Polestar Plumbing. We are proud to say we've been in business for over 30 years, serving the Kansas City area since 1984. Our mission is to provide complete customer satisfaction by consistently ensuring prompt and reliable service, repair and installation of plumbing, heating and air conditioning systems. History Established in 1984. We were founded as a one man operation in 1984 and have grown the family business int... read more
Location details
1900 E 123rd St, (E Kansas City Rd), Olathe, KS, 66061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 7:00 a.m. to 8:00 p.m. |
Darin and Sam were on time, very courteous and professional. Darin took the time to explain to me what he needed to do and how he would go about it. Outstanding job and will definatly use them in all future needs.
Business response:
Thank you so much for your feedback. Our technicians work hard to make sure our customers fully understand why they take the steps that they do. We look forward to continuing to provide stellar service to you in the future!
a bit pricey
Business response:
We appreciate you taking the time to review our company, but we would like additional details. We strive for an overall 5 with service and take anything less very seriously. Our Technicians always go over all of your available options, that way you know exactly what your investment will be. If for any reason you are unsatisfied please contact our office at 913-432-3342 and let us know how we can improve.
Prompt, effective service. Honest estimate and kept word on price and timing. Would recommend.
Extremely fast and professional. No additional charge for weekend service. A terrific experience! Thanks!
Business response:
Thank you for taking the time to review us! We appreciate your feedback!
The workers were friendly they got the job done quickly but 268$ to unclog two drains I thought was way overpriced. If I made that kind of money in 15 minutes I'd be rich.
Business response:
We truly believe in our motto, "Its About The Relationship." This is why we sent 2 plumbers out to your home at 5:05pm in an effort to get the job taken care of quickly so you were able to get back to any holiday plans & our plumbers could get home to their families. Our office follows up with each customer within 2 business days. On 12/26 our staff did leave a message to make sure you were satisfied with service. We make every attempt to contact every customer to insure our quality work is done to your standards. We would ... read more
The guys that came out were nice and cleaned up after themselves, but my newly installed facet was not straight. They didn't inform me the new facet they were installing didn't come with a new drain and stop pull. They also didn't put the red/blue indicators on the facet. They just left it with empty screw holes. When they finally came out to fix it, they promised to send me the proper red/blue indicators for that facet and it has now been several weeks and no indicators. When they were scheduled to come out again and fix th... read more
Business response:
I apologize for your frustration. Our office has tried to contact you regarding the service, but have been unable to reach you. We would be more than happy to send our plumber back out to your home to get this resolved, if you can please contact our office so that we can schedule the appointment when convenient for you.
They called me to keep me updated on the arrival time. The repairs guy were so nice and repaired my hot water heater, I thought need to be replaced. They are very honest and told me I justed needed a $45.00 repair. The office followed up with me a few days later to ensure the water heater was working. I recommend to hiring this contractor.
Business response:
We appreciate your feedback! We are so happy the issue could be taken care of without costing you an arm & a leg!
They are a m ice group of guys that came in did what they needed to do. Cleaned up after themselves and we're very professional.
Business response:
We are grateful for the wonderful technicians we have. Thank you for taking the time to review us!
These guys were great. I had a smelly sink in one of my properties, the came right out, and go to the bottom of it quickly. The good news it wasn't the sewer, the bad new is, it was a mouse. They were fair, honest, and fun guys to be around. I own multiple properities, and will for sure hire them again. Thanks Guys! Brad
Business response:
Good to hear it wasn't the sewer! Thanks for taking the time to review us. We greatly appreciate your feedback!
Frequently asked questions about Polestar Plumbing, Heating & Air Conditioning
How is Polestar Plumbing, Heating & Air Conditioning rated?
Polestar Plumbing, Heating & Air Conditioning has a 4.5 star rating with 680 reviews.
When is Polestar Plumbing, Heating & Air Conditioning open?
Polestar Plumbing, Heating & Air Conditioning is open now. It will close at 10:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com