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Polestar Plumbing, Heating & Air Conditioning

4.5

About this business

Specialties If you're looking for heating and cooling services or expertise in Olathe, look no further than Polestar Plumbing. We are proud to say we've been in business for over 30 years, serving the Kansas City area since 1984. Our mission is to provide complete customer satisfaction by consistently ensuring prompt and reliable service, repair and installation of plumbing, heating and air conditioning systems. History Established in 1984. We were founded as a one man operation in 1984 and have grown the family business int... read more

Location details

1900 E 123rd St, (E Kansas City Rd), Olathe, KS, 66061, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
4.5680 reviews
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Russ W.'s profile image
10 years ago

Service was fast, effecient & on my schedule. 

Business response:

Thanks for taking time to review. We were happy to help you take care of your plumbing issue and look forward to helping you again with future home needs. 

a homeowner's profile image
a homeowner 
10 years ago

They were very helpful and knowledgeable 

Business response:

Thank you very much for taking time to review or company and services. We look forward to working with you again in the future. 

a homeowner's profile image
a homeowner 
10 years ago

Showed up on time and did a good job of installing the water heater. Price was slightly higher than the quote but still less than comparable bids. 

Business response:

We appreciate your feedback. We do our best to provide the best price to our customers without passing along any unnecessary costs. Our technicians provide customers with written estimates before work is to be completed so they can make the decision that's right for them. If there are any questions, we are happy to review costs further with the customer if needed. Thanks for taking time to provide your review! 

Scott W.'s profile image
10 years ago

Called on a Sunday afternoon and spoke with Darin. He was there himself the very next morning at 7:00am, took care of my clogged drain (which was not easy to get to) and was finished up in about 30 minutes. Very personable and professional. Very fair price, too. I would use Polestar again without hesitation. 

Business response:

We are so glad to hear of your satisfaction with one of our plumbers and that he was able to take care of your matter quickly and efficiently. We are looking forward to working again with you in the future for your plumbing or home air needs. 

Katie M.'s profile image
10 years ago

The plumber sent out had to assist with diagnosing a leak and the source was not easy to find! He planned on coming out to give an estimate and it took quite a bit more time than he thought it would, but he was very patient and did not rush. Excellent customer service. 

Business response:

Thanks for taking time to review us! Sometimes finding the source of an issue can be a bit more challenging at times but our technicians work hard to be as thorough as possible to make sure things are done correctly. We are glad you are happy with our service and look forward to working with you again in the future. 

Michael P.'s profile image
Michael P. 
10 years ago

These guys were great. Showed up on time, explained what they were going to do, how much it would cost, and it took them way less time than I'd anticipated. Very professional and courteous. It was a relatively simple (for THEM) job of disconnecting a gas dryer, but it was time sensitive to me in preparation for selling the home, and they scheduled quickly and showed up on time and delivered. 

Business response:

We understand the importance and urgency of getting the job done right and in a timely manner for our customers and we were happy to prove that with your experience. Thanks for taking time to review! 

Chris H.'s profile image
10 years ago

These guys are great. Friendly, quick and got me back up and running in no time. I highly recommend these guys. 

Business response:

We are so glad that you were happy with our technicians and that they were able to get your issue taken care of in a timely manner. Thanks for your review and feedback! 

Pat S.'s profile image
10 years ago

Polite, worked efficiently and quickly. Explained each step. Plumbing just seems expensive. 

Business response:

Thank you so much for your feedback. We ensure that our customers are provided with written estimates before work is to be completed so they can make the best decision for their home needs. If there are any questions, we are happy to review costs further with the customer if needed. We appreciate your review! 

Kathy B.'s profile image
10 years ago

This company ranks top in my book. Tech was very kind and considerate. Very neat job. I will definitely use them again. 

Business response:

Many thanks for your kind words. We work hard to provide the best service possible. We are looking forward to continuing to serve you in the future. 

Frequently asked questions about Polestar Plumbing, Heating & Air Conditioning

How is Polestar Plumbing, Heating & Air Conditioning rated?

Polestar Plumbing, Heating & Air Conditioning has a 4.5 star rating with 680 reviews. 

When is Polestar Plumbing, Heating & Air Conditioning open?

Polestar Plumbing, Heating & Air Conditioning is open now. It will close at 10:00 p.m.  

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