PNC Bank

Daksh P 

on BBB

a year ago

I don't know, this department kept saying that they don't support indirect auto loan application. Even the loan is approved and confirmed that from loan sales department. And Denied to provide any information on my application. My question is: who is supporting indirect auto loan ( applied through the dealership) ? I am sure that my loan is approved by PNC bank Na and the shows on my purchase and financing document. And again this detail are confirmed by pnc bank aulo loan sales department and application department. 

Roderick N 

on BBB

a year ago

This branch was discriminative, bias, prejudice, intentions were applied to the method of operations within this branch I've had a ****** dollar account with the individuals before and now hold a prepaid bank card with this bank I was trying to open a new business and checking and was denied for unexplained mysteries of these staff members,was willing to make deposits at the time of denial have the rejection letter as evidence asking for a full reviewing of these activities from those staff 

Virginia N 

on BBB

a year ago

Opened a virtual checking account and on the Internet it said we would receive rewards after 60 days of ****** and we only received *****. contacted local bank and they said take it up with customer service which I already did and they said I would receive the rest on July 17th. Well that came and went so contacted them again and lady took my info and said someone would call me...... Well they did and the guys told me I was wrong and I want entitled to the ******.I read him the statement online and basically told me that it ... read more

Lisa A 

on BBB

a year ago

I opened an account in order to get the $400 incentive. I met all the criteria, but still have not received the $400. I have talked to Nuness customer service representatives, and even went to a branch to express my concerns. One of the customer service representatives on the East Coast told me she didnt want to call me because she did not want to wake me up. Other representatives have said that they have tried to call me, this is not true because I am home and I have no missed calls from any number associated with PNC. The ... read more

Diane H 

on BBB

a year ago

I had my account put under review on June 11, 2023. I tried to go to my online banking and they had restricted my account from any online banking and also wasn't able to access my funds. I have contacted them almost every day as to why they had put my account under review. Pnc never gave me any reasons as to why they put my account on hold. I didn't have any access to any of my funds. I wasn't able to use my debit card either. So with that being said, I demanded at least an explanation as to a date when my account will be of... read more

Michael L 

on BBB

a year ago

I really don't think PNC deserves a star. I had fraudulent charges on an account because my wallet was stolen. This was not the only account. My savings had been depleted. I ended up having to get a new birth cert. and license. Keep in mind I'm 66 yrs. old. I'm also in the process of retiring. I haven't received my 1st check yet but after speaking with Social Security. I was told I would receive payments dated back to April. After speaking with PNC and trying to be transparent and keep them in the loop. I was told I could no... read more

Jessica R 

on BBB

a year ago

This bank will not allow me to close my account. I have been assured multiple times my account will be closed and it never happens. I have repeatedly tried and each time Im told the same thing, sorry about the mistake, I assure you the account is being closed. I dont know what to even do anymore because they want to charge me fees for an account that I have tried to close repeatedly and they are refusing to close it. 

Jon D 

on BBB

a year ago

Recently applied for a HELOC and was told incorrect information after already applying for the loan. Had a joint applicant on that loan to help with the credit and their score is upwards 840s. PNC ended up declining the loan and did nothing to make it right. All they said was well file a complaint. Now that applicant has a hard inquiry on their credit, the application was denied, and the loan processor doesnt even answer their phone or return phone calls. If my mortgage wasnt already with them I would leave this banking inst... read more

Latascha G 

on BBB

a year ago

I hate PNC with a passion. Their services **** the customer service reps. *** dingbat robots. I have been with 3mos and I am ready to close my account now. They have a hold on my work check, because I deposited digitally. I have dealt with several banks and PNC is the only one that holds your money. So why offer digital deposit. ??????????