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PNC Bank

1.2

About this business

At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them. 

Location details

2350 E Grand River Ave, Howell, MI, 48843, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
1.2614 reviews
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martin k's profile image
martin k 
a year ago

I tried to make a deposit at the ******** ** branch via ATM. I deposited 2 - 50s and 1 - 100 during processing it spit the 2 - 50s back out and cancelled the transaction not giving me credit for the 100 deposit . I went into bank and the lady told me i had to file a dispute. Said they would deposit a " 100 provisional credit while they investigated ". well 6 weeks went by and I get a letter telling me there was no proof of my deposit and they are taking the 100 back. I called the number on the letter to try to get documents ... read more

William H's profile image
William H 
a year ago

The staff were collectively harassing me. Staff was wasting my time so I couldnt open bank account at another location. Then they called the other branches to do the same 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Kate K's profile image
Kate K 
a year ago

Not FDIC compliant. They do not care about their customers and could care less if you stay or go. **************** is non-existent, pending you can actually reach someone that understands your issue, and if something happens with your money - they will do absolutely nothing to get it back. I banked with them for over a decade and they could truly care less about helping me or keeping my business. I used to think they had better customer support than other larger banks, but truly I have never engaged with people who could car... read more

John D's profile image
John D 
a year ago

Whos money is my account? Is it my money? Or is it PNCs? I made a purchase online, I verified my identity through PNC 2-way authentication process and accepted the charges to only find out they declined the payment and locked my debit card and then I had to call them and fix the issue. The time sensitive order was cancelled and they screwed me over. This is the last time. **************** was terrible and useless. Im taking ALL of my money elsewhere. S**** this incompetent and worthless bank. 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Ann W's profile image
Ann W 
a year ago

I opened new accounts there just a couple months ago, and have had nothing but problems since. I was promised the account I opened would be simple to make large transfers from to an external account. Turns out, I was limited to a single 2k transfer once a month. It took my account getting blocked after multiple attempts to figure out why a trip in to the local branch, and several hours for them just to get the block lifted. Then it took more calls, more hours and another trip to get my account upgraded, so I could do larger ... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Herbert H's profile image
Herbert H 
a year ago

Awful! So rude, and there customer service is terrible. There website ***** too and they couldn't help me with basic bank functions. 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Maryann m's profile image
Maryann m 
a year ago

I had a mortgage with PNC and all of the sudden they doubled my monthly payment! They forced me into escrow even though I was making insurance and tax payments separately. They decided to force their insurance on me which was the highest available of course. While in the process of refinancing with them I got a foreclosure letter out of the blue! I lost my house and truly HATE them. 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Denis A's profile image
Denis A 
a year ago

Great service in PNC Bank Branch at *******, ** on many occasions. 

Business response:

PNC appreciates your feedback thank you 

Fupn c's profile image
Fupn c 
a year ago

No notice of account closure!!!!! I deposited $500 in CASH at 1pm at my local branch. An hour later I checked my balance and my deposit was still not available. **************** number was unfriendly and unhelpful and instructed me to go back to my local branch. Upon returning and waiting over an hour to see the one and only banker, I was told that my account had a 3 day hold so no money can go in or out of my account. That was a lie!! They sure didnt mind taking $500 in cash and then freezing my account so I couldnt access ... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Frequently asked questions about PNC Bank

How is PNC Bank rated?

PNC Bank has a 1.2 star rating with 614 reviews. 

When is PNC Bank open?

PNC Bank is closed now. It will open tomorrow at 9:00 a.m. 

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