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PNC Bank
- Finance
- Howell, MI
About this business
At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them.
Location details
2350 E Grand River Ave, Howell, MI, 48843, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Not only was the bank manager and senior Banker extremely rude and unhelpful, but the customer service rep on the phone and the manager I spoke to via the phone were much worse. I have never encountered this in my entire life to this level. How an organization that big is this incompetent and provide such terrible customer service is beyond me. I canceled all my accounts.
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
I was with PNC Bank for years watched them progressively get worse and worse seems like I spend more time on the phone with them than ever before I called them yesterday to see why there was a hold on a refund three times and three times I was blatantly without a doubt lied to by their customer service Representatives. Check your phone records if they're recorded for quality assurance I'm sure nothing will get done as usual but as soon as this issues cleared up I'm done with PNC Bank and I suggest everyone else does too they... read more
Highly unethical bank trying to reach to customer's pockets. Charging for paper statements even after opting for online statements. Says that is how PNC does, send more statements and charge for it and some service charges. Please stay away. I will take my money to some other bank
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
******* ******* PNC -was not our Bank choice we were with Compass 20yrs My husbands bank card was compromised by scimmers who proceeded to purchase American Airlines Tickets $1287 worth I called the bank because I got alerts the account was at zero that’s when I saw the purchase I asked for the manager who would not handle my problem so the teller could not put a stop payment had to wait to see if the bank cleared the theft or rejected it of course they cleared it and took their 4x36 in overdraft fees not only was a crook ho... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
Worst bank ever. The customer service rep have no idea how to do their jobs. What the point to have them work online and no cash in the banks??! I ain't bank with them ever!!
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
My wife has an *** ******* with PNC as well as a checking *******. She has become medically disabled with the degenerative brain disease. In order to attend to her financial affairs and future care, I have been attempting to access her *** for five months now and PNC continually refuses. I have sent information as requested including the appropriate power of attorney. They are now claiming that they require the original *** documents be sent to them and AFTER receipt, I can request to have them returned. I am very reluctant ... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
I have been a customer of PNC for decades and regularly recommended this bank to others. Recently, PNC made a very corporate-centric decision to allow money transfers to others Only through the Zelle phone app. If they want to limit customers to the use of Zelle, they are well aware that they can make Zelle available for online banking (as other banks, such as US Bank offer) in addition to the phone app, per the needs/preferences of customers.The choice this company made, and in the context of significant growth, signals a l... read more
This place is the only thing left since the dinosaurs! Applied for a mortgage and it tool almost 2 weeks to get a preapproval. Applied at 3 places same day and pre approvals were in hand after 3 to 4 hours. Once they got around to completing the preapproval, i got a call 6 days after the pre approval was letter generated. I told them they could hold the file pen but was going with a another lender that had a 20k higher preproposal. He says as sarcastically as he could well, good luck with that. I'd like to say thank you, bec... read more
Extremely disappointed by my experience today. I received an email that my account would be overdrawn due to a merchant mistakenly running my debit card twice. One charge has cleared the account, the other is pending and has not cleared the account. My current balance is positive and not overdrawn, but the pending charges has the available balance showing as negative. PNC is going to charge me an overdraft fee, even though the account has not yet gone negative. I called to discuss and the first representative was rude and hu... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matte
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 1.2 star rating with 614 reviews.
When is PNC Bank open?
PNC Bank is closed now. It will open tomorrow at 9:00 a.m.
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