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PNC Bank

1.3

About this business

Come see why banking with the PNC Bank NEW CARLISLE Branch, New Carlisle, OH, is the smart choice for checking, online banking, bill pay, credit cards, auto loans, home loans and investments. 

Location details

320 N Main St, New Carlisle, OH, 45344, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
1.3175 reviews
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Trevor H's profile image
Trevor H 
5 years ago

PNC bank utilizes predatory overdraft practices. On 4/17/19 I purchased Megabus tickets at around $75. I immediately checked my account after the purchase and made a note that the transaction had been deducted from my account via Megabus. 3 days later I noticed that I had an additional $75 in my bank balance and the Megabus transaction had mysteriously vanished from my statement. I first called Megabus to find out what may have happened. They notified me that the transaction had gone through and that the email confirmation I... read more

Business response:

PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter 

Dan N.'s profile image
Dan N. 
5 years ago

Closed account today in response to poor customer service. Very disappointing. 

Business response:

PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter 

Tywan R's profile image
Tywan R 
5 years ago

I think this bank is terrible, I went their with my dad to cash a check. We were treated like we did not belong their. We had a check from our insurance company for a total loss claim, They acted like they did not want to cash the check. Our insurance company uses them, They also charged us 2% to cash the check. I want to know what i can do about this? 

Tywan R's profile image
Tywan R 
5 years ago

Me and my dad went to this bank in downtown louisville, We wanted to cash a insurance claim check. They treated us very disrespectful and did not want to cash the check, I will be calling you on monday to give you more details about what happened. 

Business response:

PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter 

Julianne L.'s profile image
Julianne L. 
5 years ago

We have had the worst experience with PNC since moving to North Carolina. Recently our (my husband and I) joint account was compromised, and thousands of dollars have been stolen out of our (savings) account. This has been an ongoing problem, and basically PNC has shown no interest in correcting it. We have frozen and opened nine different accounts in an effort to remedy this situation. This problem began on April 1, 2019 and we are still having money stolen from our (new) account as of April 9, 2019. The last time we went i... read more

Business response:

PNC takes our customer’s concerns very seriously. We will be working privately with our customer to resolve this matter. 

L D's profile image
6 years ago

The worst bank ever! Closed my accounts without reason / explanation. I made numerous calls AND visits to the branch and was only told that PNC has the right to close any account without expectation. One of the personal accounts was a National City account that I had log before PNC bought them out. Terrible! Closed my personal, business and credit accounts. I can only thank God that I do not have a mortgage with them! Horrible! I would never recommend using this bank if you are the type to keep accounts long-term. 

Brittany K's profile image
Brittany K 
6 years ago

There are far better banks out there with much better policies, online banking and customer service. This financial institution is by far the worst that I have dealt with from the start. My experience with them has been horrible and I just wanted out. I was closing all of my accounts down and during the process, there was an unauthorized payment pending to my account from a bill for an auto loan that was paid in full a few weeks prior. So I let the fraud dept. know what was going on and they told be that it would take up to ... read more

Business response:

PNC takes our customer’s concerns very seriously. We will be working privately with our customer to resolve this matter. 

No N.'s profile image
No N. 
6 years ago

I had an CD account with PNC bank in Arnold, MO. I did not get receive my tax form from PNC. I thought that was odd so I went into the location. They stated my account had been closed due to no activity. My money has now been handed over to the State of Missouri. PNC needs to develop a better way on notifying their clients on such issues as these. 

te's profile image
6 years ago

I had a loan for an rv with them. I sold the rv and paid off the loan. They said that they sent the title and the satisfaction of the lien to me, but approaching a month since the pay off and I haven't received it. I asked for them to send a new satisfaction of the lien overnight, so I can send it to the new owner. I still haven't gotten them to send the document. The new owner cannot retitle or register the rv until I can get this document and file a lost title. They have given several dates on when it was originally sent. ... read more

Business response:

PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter 

Frequently asked questions about PNC Bank

How is PNC Bank rated?

PNC Bank has a 1.3 star rating with 175 reviews. 

When is PNC Bank open?

PNC Bank is closed now. It will open tomorrow at 9:00 a.m. 

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