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PNC Bank

1.3

About this business

Come see why banking with the PNC Bank NEW CARLISLE Branch, New Carlisle, OH, is the smart choice for checking, online banking, bill pay, credit cards, auto loans, home loans and investments. 

Location details

320 N Main St, New Carlisle, OH, 45344, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
1.3175 reviews
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DeeG's profile image
DeeG 
5 years ago

I've been with PNC for a couple of years and had overdraft coverage on my account. I have no issue with paying the resulting fees from using this perk when its applicable. Recently, I had 4 transactions come out of my account that left it at a positive balance. I was then assessed 4 overdraft fees due to a transaction that was listing as pending. I reached out to their customer service via tha app and chatted with someone who told me that I could not trust the mobile banking at all as a basis for how much money I have. I sta... read more

Business response:

PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter 

Mary's profile image
Mary 
5 years ago

I've been banking with PNC for about 9 years now. I have nothing but good things to say. I got my credit card through them as well as my virtual wallet checking and savings. I ended up getting my mortgage through them, and they have been great getting the mortgage paperwork. They were fast and very professional in the process. 

Business response:

PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter 

Leticia G.'s profile image
Leticia G. 
5 years ago

On dec 6 2019 I submitted my mortgage payment by using td bill pay I used the rush payment method It clear my account and at one point or another reached Pnc who’s in turn claimed they never got the payment but days latter decided to tell me yes we got a payment but it had an invalid account number, when I asked , was given my account number as my mortgage account number then I was also told that the money was sent back to TD BANK to be refunded to me but according to TD bank they never received a refund from Pnc. In the mea... read more

Business response:

PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter 

Anthony E's profile image
Anthony E 
5 years ago

I requested a card be sent to me on the 1st of January. Two weeks later still no card and because I did a change of address my account was put into a security review. I submitted all the necessary paperwork and no one has contacted me. This branch where I did most of my business has been a huge disappointment in regards to there customer service. Tasheera and the branch manager Victoria should be ashamed of themselves and their lack of understanding, to say their customer service is tepid at best would me being extremely gen... read more

John H.'s profile image
John H. 
5 years ago

DO NOT WASTE YOUR TIME APPLYING FOR A MORTGAGE . THEY LIE DELAY AND IN THE END SEND YOU A POST DATED REJECTION . THEY DO NOT WANT TO MAKE LOANS THEY HAVE AN A REQUIREMENT TO OFFER LOANS AS PART OF THEIR FED CLASSIFICATION. THERE ARE MANY OTHER OPTIONS FOR CONSUMERS TO CONSIDER FOR THEIR MORTGAGE NEEDS. EXPLORE THEM UNLESS YOU WANT TO WASTE TIME AND EFFORT. 

Business response:

PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter 

Nicole's profile image
Nicole 
5 years ago

I have been grandfather into the highest tier to find out they will now longer grandfather the existing account and force me to relinquish my existing account to another status which encounter some fees and along with other things. So heartbreaking, that once the company has grown successfully their greed takes over and stomps on their loyal clients that helped them turn into what they have become. 

Business response:

PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter 

Narcis N's profile image
Narcis N 
5 years ago

Front desk teller and manager K have an attitude problem. Lazy and dishonest and disrespectful. They had no appreciation for the job they have or the customer. The PNC branch bank I had this awful experience ***** ******* **** ******** **** *****. I'll make sure I'll share with everyone I know how I was treated at PNC bank. ****** ***********if someone wants to hear more 

Business response:

PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter 

Sabrina M.'s profile image
Sabrina M. 
5 years ago

Very disappointing company. Especially when it’s comes to their overdraft fees and how much money they sneak out of your account. They act like they are so sensitive to your needs but they can give two damns. I have been a customer with them for over ten years, turning down the Union banks to stay loyal and they always prove me to be a fool. I guess one day I will learn that this company is nothing but blood sucking leaches. 

Business response:

PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter 

Kami's profile image
Kami 
5 years ago

I recently applied for pre-qualified loan offers on CreditKarma, and PNC Bank was one of the offers presented. I decided to go forward with the loan offer since it was such a low APR in comparison to my previous personal loan. All they asked of me was some personal info, income, and rent information. Within 24 hours I was approved! So I signed my loan documents and the funds were in my account the next day! I applied on a Monday 12/16 and received funds on Thursday 12/19. I didn't talk to ONE person on the phone, and did not... read more

Business response:

PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter 

Frequently asked questions about PNC Bank

How is PNC Bank rated?

PNC Bank has a 1.3 star rating with 175 reviews. 

When is PNC Bank open?

PNC Bank is closed now. It will open tomorrow at 9:00 a.m. 

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