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Pitney Bowes Inc.
- Community & Social Services
- Stamford, CT
About this business
Pitney Bowes, established in 1920, is one of the leading providers of mail and document management solutions. It has two business segments, global mailstream solutions and global business services. The global mailstream solutions division offers sale, rental, and financing of mailing equipment, including sorting, incoming mail systems, electronic statement, and billing and payment solutions. The products offered by the company include postage meters, mailing machines, manifest systems, and letter and parcel scales. The globa... read more
Location details
3001 Summer St, #3, Stamford, CT, 06905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Both times I have had packages shipped with Pitney Bowes the packages were delayed for weeks without any updates.
Business response:
For the most current information on your package please go to tracking.pb.com with your tracking information. Some parcels may have Additional Information Links on this site with more details. If you do have any questions or issues please contact your retailer or marketplace as they are in the best position to provide the most up to date information. Thank you for making us aware of this situation. Respectfully, Michelle
I will NEVER order from a company that uses Pitney Bowes ever again. A package that was supposed to be delivered within a week of ordering and now it's 3 and a half weeks after the package was supposed to be delivered and it's still not here. And then another package is supposed to be delivered tomorrow and it left *********in and went to ******* ******* which isn't far from me and it now says it's arrived back in ********* ******* what is wrong with this place
Business response:
For the most current information on your package please go to tracking.pb.com with your tracking information. Some parcels may have Additional Information Links on this site with more details. If you do have any questions or issues please contact your retailer or marketplace as they are in the best position to provide the most up to date information. Thank you for making us aware of this situation. Respectfully, Michelle
As others have said, if I could give zero stars, I would. My package has been 2 states away since May 7. It made it to the U.S. from China in less time than it is taking to move 2 states. I see their customer service is responding to all complaints with the same useless answer, the website provided to track the packages doesn’t give any further information, and the retailer also does not have more “up to date information” as the response claims. And why would they, when the package is in the shipping company’s hands?
SCAM SCAM They never cancel your subscription and your credit card gets charged every month. I had requested for cancellation before my trial period ends but till date my credit card is getting charged 14.99$ every month. Its been 3 months now. After numerous calls all they say is our back office is looking into the matter and we will credit the amount deducted. I mean how long though, 3 months and still the issue is not resolved. Buy USPS labels off pirateship.com and for fedex and ups, make a shipper account directly with ... read more
Business response:
Good morning Jeni, I want to apologize for the delay in getting this issue resolved. I did check your account and it does state the subscription was cancelled and the invalid charges were credited back to your credit card yesterday. Again, I do apologize for the inconvenience this has caused. Thank you
Only because I’m forced to give a star to provide a review: slowest shipping service ever! My package hasn’t moved in a week & now future “time stamped” updates are being provided on the tracking site - with a delayed delivery. **** **** * ****** (merchant) made a HUGE mistake in choosing Pitney Bowes as a shipping vendor!
Business response:
For the most current information on your package please go to tracking.pb.com with your tracking information. Some parcels may have Additional Information Links on this site with more details. If you do have any questions or issues please contact your retailer or marketplace as they are in the best position to provide the most up to date information. Thank you for making us aware of this situation. Respectfully, Michelle
The worst delivery service ever! I could’ve gotten my package faster via pony express!
Business response:
For the most current information on your package please go to tracking.pb.com with your tracking information. Some parcels may have Additional Information Links on this site with more details. If you do have any questions or issues please contact your retailer or marketplace as they are in the best position to provide the most up to date information. Thank you for making us aware of this situation. Respectfully, Michelle
It’s taking way too long to deliver my package. Plus we can not to any customer service to ask what’s going on. What to slow! If I can give zero stars I would but I can’t. I need my packages now!
Business response:
For the most current information on your package please go to tracking.pb.com with your tracking information. Some parcels may have Additional Information Links on this site with more details. If you do have any questions or issues please contact your retailer or marketplace as they are in the best position to provide the most up to date information. Thank you for making us aware of this situation. Respectfully, Michelle
I ordered a product and it turns out it is being moved through PB and is to be passed off to ***** The total ship time was to be 4 to 7 days I think. The PB label was created on the 18th, 9 days ago. Day before yesterday the tracker displayed 2 to 5 days till delivery, now displays 4 to 6 days delivery. For CS you get a recording telling you that the agents can't tell you anything that's not displayed on the tracker. Why not? It's their truck and driver. The company should know if there is a specific problem, a wreck, an ill... read more
Returned merchandise to label from airyclothfrance company with their address I have a copy. Never received credit Been 2 months
Frequently asked questions about Pitney Bowes Inc.
How is Pitney Bowes Inc. rated?
Pitney Bowes Inc. has a 1.1 star rating with 619 reviews.
When is Pitney Bowes Inc. open?
Pitney Bowes Inc. is closed now. It will open tomorrow at 8:00 a.m.
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