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Pitney Bowes Inc.
- Community & Social Services
- Stamford, CT
About this business
Pitney Bowes, established in 1920, is one of the leading providers of mail and document management solutions. It has two business segments, global mailstream solutions and global business services. The global mailstream solutions division offers sale, rental, and financing of mailing equipment, including sorting, incoming mail systems, electronic statement, and billing and payment solutions. The products offered by the company include postage meters, mailing machines, manifest systems, and letter and parcel scales. The globa... read more
Location details
3001 Summer St, #3, Stamford, CT, 06905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
ABSOLUTELY HORRIBLE! I CANNOT BELIEVE HOW THE SIMPLEST TASK HAS TURNED OUT TO BE ONE OF THE MOST FRUSTRATING. WE HAVE TWO MACHINES THAT I HAVE BEEN TRYING TO RETURN AS THE CONTRACT HAS ENDED, AND IT HAS BEEN 4 MOS AND THE MACHINES ARE STILL IN OUR OFFICE WAITING TO BE SENT BACK. I HAVE ONE BOXED UP WITH AN INCORRECT LABEL THAT WAS SUPPLIED IN THE ACTUAL BOX TO USE, AND UPS CANNOT TAKE IT AS THE LABEL HAS NO DESTINATION. THE SECOND MACHINE HAS BEEN WAITING FOR A BOX TO BE SENT SO I CAN SHIP IT BACK. EVERY TIME I CALL, ANOTHER... read more
Business response:
Hello, Thank you for your review. I do see a prepaid label was emailed to you yesterday for the meter serial number ******** Are you still waiting for the return materials for meter serial ******** Please advise and I can have that sent out to you. Thank you
Worst company to deal with. The constantly add fees and charges. Look out for ********* It is automatically added and is a waste money if you have insurance on your property. You have to provide proof of insurance and they will remove it. But they will sneak it back on on a future bill. They have very little competition so they just fee you to death.
Business response:
Hello, thank you for your review. I do see you have changed your changed your postage funding source to prepaid to prevent this fee going forward. Please let me know if you have any further concerns. Thank you
Worst delivery company ive ever been in contact with do not partner with them they will destroy your business with lost packages and extremely late delivery times they do not take responsibility nor do they have a customer service awful should not be in buisness
The worst I have ever had NEVER AGAIN!! THEY RUINED XMAS AND A BIRTHDAY DUE TO THEY WERE CAUGHT PLACING ITEMS IN A STORAGE UNIT TILL THEY WERE READY TO DISTRIBUTE THEM HOW DO THEY HAVE AN A+ RATING BBB DO YOUR JOB!!!
Just a terrible company with a far behind service. Contact with them is beyond frustrating and I would be very happy if I NEVER had to deal with them ever again!!
Business response:
Hello, can you please provide more information on the issue so we can investigate? Thank you
Worst Customer service ever!! Keep you on hold for hours and never resolve anything so you have to keep starting from scratch, never, ever deal with them!
Business response:
Hello *******, can you please provide your account and the issue you are having? Thank you
If it was possible to give negative stars I would. Their machine would not work for us for weeks on end. They finally sent us a new one and offered skip billing, which means we are not charged for the quarter in which the machine did not work and they extend our lease out a quarter. I was told by multiple customer service representatives that we owed nothing till July, then came late notices and phone calls, yet when I called back they insisted we do not owe anything till July and we are signed up for skip billing. Finally I... read more
I placed an order about 11 days ago from ***********and then it made it to this Pitney Bowes facility. It is saying that my package departed their facility in *******,and its been saying this for 5 days. Its absolutely ridiculous, I want to know where my package is. Their customer service is no help, and my package was supposed to reach Wednesday but now there’s no available date I dont know what to do
Business response:
For the most current information on your package please go to tracking.pb.com with your tracking information. Some parcels may have Additional Information Links on this site with more details. If you do have any questions or issues please contact your retailer or marketplace as they are in the best position to provide the most up to date information. Thank you for making us aware of this situation.
Oh, if I could give 0 stars.... I contacted Pitney Bowes in hopes that they'd help me with an incident that I had with another online company. I was directed over to their service and I was disappointed, to say the least. I waited well over an hour just to speak to someone. I was transferred to each of the departments at least twice. None of them were able to help me with my issue, but that was completely fine by me. What got under my skin was the attitude of these so-called representatives. They had to worst attitude ever. ... read more
Business response:
For the most current information on your package please go to tracking.pb.com with your tracking information. Some parcels may have Additional Information Links on this site with more details. If you do have any questions or issues please contact your retailer or marketplace as they are in the best position to provide the most up to date information. Thank you for making us aware of this situation.
Frequently asked questions about Pitney Bowes Inc.
How is Pitney Bowes Inc. rated?
Pitney Bowes Inc. has a 1.1 star rating with 619 reviews.
When is Pitney Bowes Inc. open?
Pitney Bowes Inc. is open now. It will close at 5:00 p.m.
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