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Pitney Bowes Inc.
- Community & Social Services
- Stamford, CT
About this business
Pitney Bowes, established in 1920, is one of the leading providers of mail and document management solutions. It has two business segments, global mailstream solutions and global business services. The global mailstream solutions division offers sale, rental, and financing of mailing equipment, including sorting, incoming mail systems, electronic statement, and billing and payment solutions. The products offered by the company include postage meters, mailing machines, manifest systems, and letter and parcel scales. The globa... read more
Location details
3001 Summer St, #3, Stamford, CT, 06905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
This is the worst shipping company I received my car from ******* quicker than It has taken them to send a package to ***** when it’s in ***** it has been sitting since October 10, 2020 it’s November Now. I don’t care if they say it’s a two-tier order whatever it’s been a month all they had to do is transfer it to ****
I can’t seem to get someone to contact me at this company- looks like some got some answers here. **** couldn’t help me. The original company that shipped my order tried to do their very best to accommodate me- but most of what I had is now out of stock. I am in ****** and we are halfway through November - and unfortunately am expecting another order with this delivery carrier. Look at this tracking, because it’s ridiculous - going back and forth across the country- I can only imagine the state it’s in... I doubt I’ll ever r... read more
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. The COVID-19 pandemic has caused several processing, supply chain and shipping delays for retailers and logistics companies worldwide. Business closings, government mandates and personal safety precautions have driven a record increase in ecommerce orders. At the same time, the shipping industry has prioritized the delivery of household, safety and medical essentials to help fight the virus, a... read more
My package was shipped on 10/24, it has been arriving and departing facilities for 17 days now! and six days ago it supposedly departed a shipping facility right here in the state, since then, no update. That's the first time I hear about this company, and I already have the worst impression. Don't try making COVID an excuse for the bad job, I've ordered several things over the past few months, with no issues at all, I would understand a delay of a few days, but the amount of time they are taking is just too much.
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. The COVID-19 pandemic has caused several processing, supply chain and shipping delays for retailers and logistics companies worldwide. Business closings, government mandates and personal safety precautions have driven a record increase in ecommerce orders. At the same time, the shipping industry has prioritized the delivery of household, safety and medical essentials to help fight the virus, a... read more
Newgistics will provide tracking information that is indicating movement; however, that information is not based in reality. When verified against ***** and even Pitney Bowes tracking, their supposed 'tracking information' is nowhere to be found. If I were to believe the information provided, it would mean that the **** held my package at my local hub for days without delivering or acknowledging it. Seeing as how I have contacted said **** hub and they found no such package, I know this to be untrue. If you see a business us... read more
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. The COVID-19 pandemic has caused several processing, supply chain and shipping delays for retailers and logistics companies worldwide. Business closings, government mandates and personal safety precautions have driven a record increase in ecommerce orders. At the same time, the shipping industry has prioritized the delivery of household, safety and medical essentials to help fight the virus, a... read more
My package was received by PB on Oct 23 and has been sitting there without any processing for more than two weeks. There is no any updated tracking information on their website. I have no way to contact the company. COVID-19 is not an excuse for such an unbelievable delay.
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. The COVID-19 pandemic has caused several processing, supply chain and shipping delays for retailers and logistics companies worldwide. Business closings, government mandates and personal safety precautions have driven a record increase in ecommerce orders. At the same time, the shipping industry has prioritized the delivery of household, safety and medical essentials to help fight the virus, a... read more
It's about all PB facilities.... My package, which is supposed to be delivered to ****** *** was received by PB in ******* on October, 22, been sitting there with no movement till October, 31 and finally appeared in their ************location. No status change for the next 4 days and today (November, 4) - voila! - it's back in ******** Delivery truck got lost?? I'm wondering why they're still in delivery business if they treat their customers like this? No customer service at all, no phone number you can dial, no email, no r... read more
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. The COVID-19 pandemic has caused several processing, supply chain and shipping delays for retailers and logistics companies worldwide. Business closings, government mandates and personal safety precautions have driven a record increase in ecommerce orders. At the same time, the shipping industry has prioritized the delivery of household, safety and medical essentials to help fight the virus, a... read more
This "mailing carrier" is one of the worst I have dealt with. Their tracking of packages is lagging and they hold on to packages for weeks at a time. They have no customer service team to help customers with this issue and I highly believe they steal customers items. I'm amazed this company is in business and that legit retailers waste customers time and money by forcing us to deal with them on our own.
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. The COVID-19 pandemic has caused several processing, supply chain and shipping delays for retailers and logistics companies worldwide. Business closings, government mandates and personal safety precautions have driven a record increase in ecommerce orders. At the same time, the shipping industry has prioritized the delivery of household, safety and medical essentials to help fight the virus, a... read more
Unreasonably slow service. Avoid Pitney Bowes at all costs. ******* partners with Pitney Bowes and three months in a row it has taken three weeks or more to get my delivery, the problem always being between the time PB takes possession and when they hand it off to ***** The issue is not *****as you might see in the news -- they deliver the package within a day or two of getting it from PB. This issue is so bad that I have emails from ******* customer service reaching out to let me know they see the delays customers are exper... read more
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. The COVID-19 pandemic has caused several processing, supply chain and shipping delays for retailers and logistics companies worldwide. Business closings, government mandates and personal safety precautions have driven a record increase in ecommerce orders. At the same time, the shipping industry has prioritized the delivery of household, safety and medical essentials to help fight the virus, a... read more
Quite possibly the worst customer service and business culture my company has ever dealt with in our 45 years in business. No responses, 16 customer service representatives over a three month period, documentation that states case is expedited. A sad state of affairs for them and indicative of their inattention and lack of care of long time customers.
Business response:
Hello *****, I am sorry to hear of the delay in processing your request, I have notified the management of that department to reach out to you. I will email you more details on your account.
Frequently asked questions about Pitney Bowes Inc.
How is Pitney Bowes Inc. rated?
Pitney Bowes Inc. has a 1.1 star rating with 619 reviews.
When is Pitney Bowes Inc. open?
Pitney Bowes Inc. is open now. It will close at 5:00 p.m.
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