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Pitney Bowes Inc.
- Community & Social Services
- Stamford, CT
About this business
Pitney Bowes, established in 1920, is one of the leading providers of mail and document management solutions. It has two business segments, global mailstream solutions and global business services. The global mailstream solutions division offers sale, rental, and financing of mailing equipment, including sorting, incoming mail systems, electronic statement, and billing and payment solutions. The products offered by the company include postage meters, mailing machines, manifest systems, and letter and parcel scales. The globa... read more
Location details
3001 Summer St, #3, Stamford, CT, 06905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
I had a merchant ship a package through this company. Package was expected to arrive on November 27th, its now the 30th and my package is still sitting in a Shipping Partner Facility in ********** *******, where it's been since November 24th. There is absolutely no way to contact this shipping company about packages and on here they are using a cut and paste about Covid causing shipping delays to customers that complain. Well I had two packages shipped via UPS on Friday and received them today, And over the last two weeks I ... read more
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. Please allow additional time for your package to reach you as we work diligently to adapt to the continuously evolving environment and deliver your package as efficiently, and safely, as possible. The most recent tracking information will be available at https://tracking.pb.com/. If you decide not to wait for the delivery of your item, please contact the merchant where you ordered the product ... read more
My package has been in transit for a month now. For the past week its been MIA. Apparently it left the last location but hasn't arrived anywhere else?! How is that possible when I only live an hour from the last location it was checked in. How are all other shipping companies able to process, fulfill, and ship in a timely manner, Covid is not an excuse anymore.
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. Please allow additional time for your package to reach you as we work diligently to adapt to the continuously evolving environment and deliver your package as efficiently, and safely, as possible. The most recent tracking information will be available at https://tracking.pb.com/. If you decide not to wait for the delivery of your item, please contact the merchant where you ordered the product ... read more
I have gotten things from china that move faster than Pitney Bowes. If they don't get employees to do their jobs, they are going to ruin Christmas for thousands of people. Every other shipping company seems to be doing fine and at least moving packages. Pitney can't even manage at a snails pace.
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. Please allow additional time for your package to reach you as we work diligently to adapt to the continuously evolving environment and deliver your package as efficiently, and safely, as possible. The most recent tracking information will be available at https://tracking.pb.com/. If you decide not to wait for the delivery of your item, please contact the merchant where you ordered the product ... read more
My package has been in “transit” 8 days now the delivery date is unavailable!! There is no way to contact them! Pitney bowes is horrible!
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. The COVID-19 pandemic has caused several processing, supply chain and shipping delays for retailers and logistics companies worldwide. Business closings, government mandates and personal safety precautions have driven a record increase in ecommerce orders. At the same time, the shipping industry has prioritized the delivery of household, safety and medical essentials to help fight the virus, a... read more
Run as fast as you can use any other courier, My package has been on its way for over two weeks, I was held up for five days in **********then ship to *** ******where it’s being held up for another six days and I still don’t have an estimated delivery date. They don’t care about getting your packages to you in a timely manner run as fast as you can run even sure post is a much much better way to go ****snail mail’s even faster
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. The COVID-19 pandemic has caused several processing, supply chain and shipping delays for retailers and logistics companies worldwide. Business closings, government mandates and personal safety precautions have driven a record increase in ecommerce orders. At the same time, the shipping industry has prioritized the delivery of household, safety and medical essentials to help fight the virus, a... read more
The worst shipping company for packages anywhere. They hold packages for weeks and months. No updates on their tracking info. No actual customer service to call. They then blame it in COVID when all other places like ***** *****, ***seem to operate fine and no issues. To be honest and don’t even know if this company is real and if they have employees. I have urged bath and body works to not use them ever again. 3 weeks and still no idea where my package is.
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. The COVID-19 pandemic has caused several processing, supply chain and shipping delays for retailers and logistics companies worldwide. Business closings, government mandates and personal safety precautions have driven a record increase in ecommerce orders. At the same time, the shipping industry has prioritized the delivery of household, safety and medical essentials to help fight the virus, a... read more
The company I work for has been in business for 8 years. I've worked for that company for 7.5 years of that time. We've NEVER had a Pitney Bowes machine and never will. I am constantly harassed for a past due account on equipment we do not have. They mailed us a postage machine - unrequested; which we sent back with their postage label. I am getting harassed on an ongoing basis and it's getting ridiculous. This is a company that thinks I am paying a bill for something we didn't ask for, don't want and no longer possess.
Business response:
Hello *****, Thank you for your review. I do apologize for this. I do see case ******** has been created and is being investigated by our National Meter Protection Organization. Please call ************if you have any further questions or concerns with this. Thank you!
It's absolutely impossible to reach ANYONE on the phone, and any questions I've submitted to them online have been ignored. I do not recommend this shipping partner at all.
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. The COVID-19 pandemic has caused several processing, supply chain and shipping delays for retailers and logistics companies worldwide. Business closings, government mandates and personal safety precautions have driven a record increase in ecommerce orders. At the same time, the shipping industry has prioritized the delivery of household, safety and medical essentials to help fight the virus, a... read more
same as most people, when they fined out pitney bowes has there package. must be a ****of a long way to the post office to take 10 to 15 days to get your package to the post office. SHAME ON THE MANAGEMENT AND THE CEO OF THIS NO GOOD COMPANY. and the ****calls them a shipping partner if so where is the us post master? and the BBB. pitney bowes NEEDS TO BE SHUT DOWN!!!!!!!!! IF I COULD I WOULD GIVE - FIVE SKUNKS.
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. The COVID-19 pandemic has caused several processing, supply chain and shipping delays for retailers and logistics companies worldwide. Business closings, government mandates and personal safety precautions have driven a record increase in ecommerce orders. At the same time, the shipping industry has prioritized the delivery of household, safety and medical essentials to help fight the virus, a... read more
Frequently asked questions about Pitney Bowes Inc.
How is Pitney Bowes Inc. rated?
Pitney Bowes Inc. has a 1.1 star rating with 619 reviews.
When is Pitney Bowes Inc. open?
Pitney Bowes Inc. is closed now. It will open at 8:00 a.m.
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