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Pitney Bowes Inc.
- Community & Social Services
- Stamford, CT
About this business
Pitney Bowes, established in 1920, is one of the leading providers of mail and document management solutions. It has two business segments, global mailstream solutions and global business services. The global mailstream solutions division offers sale, rental, and financing of mailing equipment, including sorting, incoming mail systems, electronic statement, and billing and payment solutions. The products offered by the company include postage meters, mailing machines, manifest systems, and letter and parcel scales. The globa... read more
Location details
3001 Summer St, #3, Stamford, CT, 06905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
If I could give zero stars. Unacceptable. Covid cannot be the reason for no customer service, no online tracking details. Horrible experience - waiting on so many items for more than a month now.
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. Please allow additional time for your package to reach you as we work diligently to adapt to the continuously evolving environment and deliver your package as efficiently, and safely, as possible. The most recent tracking information will be available at https://tracking.pb.com/. If you decide not to wait for the delivery of your item, please contact the merchant where you ordered the product ... read more
This company, Pitney Bowes is a joke. Do not order anything that will be shipped by them. I will be filing a formal complaint with the BBB as I ordered from ******on November 27th 2020 and it is now December 13th 2020 and ****has NEVER received my package. This company will steal from you so don't waste your hard earned money using this company. Hope Pitney Bowes is shut down soon because they don't deserve to be in business!!!!
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. Please allow additional time for your package to reach you as we work diligently to adapt to the continuously evolving environment and deliver your package as efficiently, and safely, as possible. The most recent tracking information will be available at https://tracking.pb.com/. If you decide not to wait for the delivery of your item, please contact the merchant where you ordered the product ... read more
I placed an order on ********************on November 24th. Package has been stuck in ****** ********* *** ****** since December 3rd with no further updates. Can't contact anyone. I will probably never get this gift.
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. Please allow additional time for your package to reach you as we work diligently to adapt to the continuously evolving environment and deliver your package as efficiently, and safely, as possible. The most recent tracking information will be available at https://tracking.pb.com/. If you decide not to wait for the delivery of your item, please contact the merchant where you ordered the product ... read more
Just another unwitting customer waiting on a christmas gift that was ordered a month ago and is now convinced this company is some kind of black hole. My order has been apparently sitting in a warehouse for WEEKS now with no updates. Clearly this is impacting hundreds of people if not more, a better explanation than "it's covid, just wait longer and track your order" is needed. I expect some level of delay in the current circumstances, but somehow other shipping companies have "adapted to the continuously evolving environmen... read more
Package was shipped via PB on November 29th with an ETA of December 2-3. The package stopped moving on December 3rd. No movement, no updates...it’s now December 13!!! Frustrating and unacceptable. And PB: save your stock reply you’ve given to other complaints and actually DO something to rectify all these missing packages.
Terrible shipping partner! Has had my package at the warehouse for almost 3 weeks with no sign of it moving! Getting a hold of someone is impossible too. I’m so close to just going down to the 30349 location to see if I can just pick up my package at this point. I’ve had things come from *****get here quicker than this location that’s only an hour and a half away from me. Ridiculous.
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. Please allow additional time for your package to reach you as we work diligently to adapt to the continuously evolving environment and deliver your package as efficiently, and safely, as possible. The most recent tracking information will be available at https://tracking.pb.com/. If you decide not to wait for the delivery of your item, please contact the merchant where you ordered the product ... read more
My package was supposed to be delivered on December 9th from *******but then later pushed that date back to December 11th (but it still has yet to come or even be shipped anywhere to my knowledge). I understand that this is a very busy season and there are a lot of orders (I was also charged a "seasonal surcharge" in my package to account for this) and am fine with my package coming late. However, the tracking on your site is practically nonexistent. There is no location for my package, and the only update is that "a shippin... read more
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. Please allow additional time for your package to reach you as we work diligently to adapt to the continuously evolving environment and deliver your package as efficiently, and safely, as possible. The most recent tracking information will be available at https://tracking.pb.com/. If you decide not to wait for the delivery of your item, please contact the merchant where you ordered the product ... read more
Company sucks. I placed an order at ****** on November 22nd for my children’s Christmas presents. Updated on the 24th saying Pitney Bowes will be delivering and there’s literally not been an update since. This is the 2nd package they have lost. The first one they marked as delivered and I never received it. Had to jump through hoops to contact a customer service employee. Employee told me there was an issue with my shipping address, mind you- they already said it was delivered. Place should be shut down. Terrible customer se... read more
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. Please allow additional time for your package to reach you as we work diligently to adapt to the continuously evolving environment and deliver your package as efficiently, and safely, as possible. The most recent tracking information will be available at https://tracking.pb.com/. If you decide not to wait for the delivery of your item, please contact the merchant where you ordered the product ... read more
Pitney Bowes and all of it’s employees are incompetent and I really hope the company gets shut down. They have the worst reputation for stealing and missing packages. They should not be in business. I have spent weeks trying to speak to a service rep about my issue.
Frequently asked questions about Pitney Bowes Inc.
How is Pitney Bowes Inc. rated?
Pitney Bowes Inc. has a 1.1 star rating with 619 reviews.
When is Pitney Bowes Inc. open?
Pitney Bowes Inc. is closed now. It will open tomorrow at 8:00 a.m.
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