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Pitney Bowes Inc.
- Community & Social Services
- Stamford, CT
About this business
Pitney Bowes, established in 1920, is one of the leading providers of mail and document management solutions. It has two business segments, global mailstream solutions and global business services. The global mailstream solutions division offers sale, rental, and financing of mailing equipment, including sorting, incoming mail systems, electronic statement, and billing and payment solutions. The products offered by the company include postage meters, mailing machines, manifest systems, and letter and parcel scales. The globa... read more
Location details
3001 Summer St, #3, Stamford, CT, 06905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
I am so so pissed off right now. I got put on hold for 56 minutes to talk to a representative about my package from ******. When I finally got a hold of a representative she was rude and disrespectful to me. She told me that my package had been delivered to USPS for delivery, and I asked her, if that’s they case why hasn’t Usps updated to say that Pitney Bowes delivered the package to them. The representative then just yelled at me to do the research on their company and slammed the phone to hang up on me. It was humiliating... read more
They have no customer service. There is no way to contact them. They have had my order since 11/23/2020 and it still has not left their facility. The original vendor also has no updated tracking information.
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. Please allow additional time for your package to reach you as we work diligently to adapt to the continuously evolving environment and deliver your package as efficiently, and safely, as possible. The most recent tracking information will be available at https://tracking.pb.com/. If you decide not to wait for the delivery of your item, please contact the merchant where you ordered the product ... read more
I ordered on 11/17 from PersonalizationMall.com and got a shipment notification on 11/20. My tracking information showed that it was at a shipping facility in NJ on 11/25. I live in NY so I figured it would arrive soon. It’s now 12/15 and still no package. Tracking information shows that it’s still sitting in the same facility in NJ. I ordered this in advanced of the holiday deadlines and the website said it would ship witching 3-5 business days and allow 6-10 business days for shipping. MY PACKAGE HAS BEEN IN TRANSIT FOR 17... read more
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. Please allow additional time for your package to reach you as we work diligently to adapt to the continuously evolving environment and deliver your package as efficiently, and safely, as possible. The most recent tracking information will be available at https://tracking.pb.com/. If you decide not to wait for the delivery of your item, please contact the merchant where you ordered the product ... read more
This company is absolute garbage. I placed my order on November 30th with a GUARANTEED delivery date of 12/12. I contacted the vendor (since Pitney Bowes/Newgistics essentially say that it's pointless to contact them, even though THEY are the ones who are delaying deliveries), who gave me a refund because they said that it looks like the package is lost. The package had Christmas gifts and items that are no longer available for purchase, as they have since sold out. Unfortunately, I just realized that another vendor that I o... read more
I have an order from a company that is using Newgistics for shipping. The package has not moved since Dec 1; today is Dec 14. The vendor is adamant that Newgistics has the item. There's no way to contact Newgistics, only the vendor. I want my items!
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. Please allow additional time for your package to reach you as we work diligently to adapt to the continuously evolving environment and deliver your package as efficiently, and safely, as possible. The most recent tracking information will be available at https://tracking.pb.com/. If you decide not to wait for the delivery of your item, please contact the merchant where you ordered the product ... read more
Absolutely horrible shipping company. My package shipped two weeks ago, and for the last ten days it has been stuck in *** Today, I went to check the tracking on my package, and now they are saying that the tracking number doesn't exist. So it sounds like they lost my package and are too pathetic to own up to it, or maybe they're hoping if they pretend they never had it I won't be mad at them? Whatever it is, this company has no business being in the shipping industry, they clearly are in over their heads.
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. Please allow additional time for your package to reach you as we work diligently to adapt to the continuously evolving environment and deliver your package as efficiently, and safely, as possible. The most recent tracking information will be available at https://tracking.pb.com/. If you decide not to wait for the delivery of your item, please contact the merchant where you ordered the product ... read more
Package picked up dec 3rd....been just sitting there. Was suppose to be delivered dec 8th. No updates...no contact. Ridiculous! Worst shipping company ever!
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. Please allow additional time for your package to reach you as we work diligently to adapt to the continuously evolving environment and deliver your package as efficiently, and safely, as possible. The most recent tracking information will be available at https://tracking.pb.com/. If you decide not to wait for the delivery of your item, please contact the merchant where you ordered the product ... read more
This company is awful. THREE of my packages that are meant for christmas gifts in 9 days have been sitting in their ***** ******warehouse for weeks and they are absolutely no help at all. How can this company continue to operate?
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. Please allow additional time for your package to reach you as we work diligently to adapt to the continuously evolving environment and deliver your package as efficiently, and safely, as possible. The most recent tracking information will be available at https://tracking.pb.com/. If you decide not to wait for the delivery of your item, please contact the merchant where you ordered the product ... read more
My package sat in the ******* *acility for over a week without movement and now has been MIA for 10 days after allegedly leaving the facility. And ****still hasn’t received my package so that they can deliver it. I just want the items I paid for. This is absolutely ridiculous to wait about 3 weeks on shipping. I don’t appreciate having to worry about getting a refund if I never receive what I spent good money on. Y’all need to get your stuff together and get packages to the post offices so they can actually be delivered.
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. Please allow additional time for your package to reach you as we work diligently to adapt to the continuously evolving environment and deliver your package as efficiently, and safely, as possible. The most recent tracking information will be available at https://tracking.pb.com/. If you decide not to wait for the delivery of your item, please contact the merchant where you ordered the product ... read more
Frequently asked questions about Pitney Bowes Inc.
How is Pitney Bowes Inc. rated?
Pitney Bowes Inc. has a 1.1 star rating with 619 reviews.
When is Pitney Bowes Inc. open?
Pitney Bowes Inc. is open now. It will close at 5:00 p.m.
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