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Pitney Bowes Inc.
- Community & Social Services
- Stamford, CT
About this business
Pitney Bowes, established in 1920, is one of the leading providers of mail and document management solutions. It has two business segments, global mailstream solutions and global business services. The global mailstream solutions division offers sale, rental, and financing of mailing equipment, including sorting, incoming mail systems, electronic statement, and billing and payment solutions. The products offered by the company include postage meters, mailing machines, manifest systems, and letter and parcel scales. The globa... read more
Location details
3001 Summer St, #3, Stamford, CT, 06905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
I purchased the **** ****** *** **** ************* is using Pitney Bowes for shipping. My package shipped from ********** ** ******* and back to ********** to be picked up by ***** I live in ***** How does that make ANY sense?!?!
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. The COVID-19 pandemic has caused several processing, supply chain and shipping delays for retailers and logistics companies worldwide. Business closings, government mandates and personal safety precautions have driven a record increase in ecommerce orders. At the same time, the shipping industry has prioritized the delivery of household, safety and medical essentials to help fight the virus, a... read more
If I could give less than a 1 star review I would. This company is absolutely terrible and I'm disgusted at the fact that they remain in business. I had a package sit less than 2 hours away from my house for 10 days. Currently I have package that was supposed to be delivered on November 21st, it wasn't, and imagine there is zero tracking information available for it. There is no excuse for how poor this company is. And imagine there is also no way to contact these people at all they say to contact the retailer where you made... read more
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. The COVID-19 pandemic has caused several processing, supply chain and shipping delays for retailers and logistics companies worldwide. Business closings, government mandates and personal safety precautions have driven a record increase in ecommerce orders. At the same time, the shipping industry has prioritized the delivery of household, safety and medical essentials to help fight the virus, a... read more
Worst transport service ever! My order shipped from a rather large vendor more than three weeks ago, package then sat in the PB warehouse and has now disappeared with no status available for the last 5 days. Literally the system doesn’t know where my package is. Based on the location of the warehouse and my location, it should have reached the postal system days ago. There is no way to contact PB and their canned responses contain nothing except lame excuses. Yes, the pandemic has affected shipping services, however other tr... read more
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. The COVID-19 pandemic has caused several processing, supply chain and shipping delays for retailers and logistics companies worldwide. Business closings, government mandates and personal safety precautions have driven a record increase in ecommerce orders. At the same time, the shipping industry has prioritized the delivery of household, safety and medical essentials to help fight the virus, a... read more
Worst shipping company ever!! How big corporations are still using them is beyond me! Haven’t they lost enough money using them? They seem to “lose” many packages being sent out, never to be seen again. Horrible! Shut them down!
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. The COVID-19 pandemic has caused several processing, supply chain and shipping delays for retailers and logistics companies worldwide. Business closings, government mandates and personal safety precautions have driven a record increase in ecommerce orders. At the same time, the shipping industry has prioritized the delivery of household, safety and medical essentials to help fight the virus, a... read more
I would give 0 stars if it would allow. I have two packages coming from *********that have shipped yet tracking hardly ever updates. I never received an estimated delivery date. One package departed ********* on the 19th and hasn't updated since. I live 6 hrs away. Last time I was stuck with Pitney Bowes for shipping, it took 3 weeks to receive my package. It was received at a facility near me, then went across the country.. The other was received in ********* on the 20th, and hasn't departed. It seems the only way to receiv... read more
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. The COVID-19 pandemic has caused several processing, supply chain and shipping delays for retailers and logistics companies worldwide. Business closings, government mandates and personal safety precautions have driven a record increase in ecommerce orders. At the same time, the shipping industry has prioritized the delivery of household, safety and medical essentials to help fight the virus, a... read more
They are a terrible company to use to ship packages. When they lose a package they tell you to contact the main company as it is not their fault something was lost while in their possession....Um in what way is that not their fault? Their phone support is also one of the worst I have to deal with. I have zero idea how the won any award for customer service as they have none. They also need to stop using COVID as an excuse. Yes COVID has crippled America and drastically changed our way of life, but they were terrible at getti... read more
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. The COVID-19 pandemic has caused several processing, supply chain and shipping delays for retailers and logistics companies worldwide. Business closings, government mandates and personal safety precautions have driven a record increase in ecommerce orders. At the same time, the shipping industry has prioritized the delivery of household, safety and medical essentials to help fight the virus, a... read more
Where are all the packages going? I ordered a package on 11-1-2020, newgistics received it on 11-4-2020 and it still has not moved from the warehouse in ********I now have another package that was ordered on 11-15-2020, which they received on 11-17-2020 and it hasn't moved, so now I'm worried I am going to lose another one. Total is about $400 in merchandise. Can't get anyone to answer phones, I have emailed a few different email addresses and get a response that the email address is not monitored. This company needs to be p... read more
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. The COVID-19 pandemic has caused several processing, supply chain and shipping delays for retailers and logistics companies worldwide. Business closings, government mandates and personal safety precautions have driven a record increase in ecommerce orders. At the same time, the shipping industry has prioritized the delivery of household, safety and medical essentials to help fight the virus, a... read more
This is the worst shipping company any business could use. I've waited over 2 weeks for a package and had to contact the company my order is from and have them reship it and requested a different shipping company. The tracking number is useless as they don't update it.
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. The COVID-19 pandemic has caused several processing, supply chain and shipping delays for retailers and logistics companies worldwide. Business closings, government mandates and personal safety precautions have driven a record increase in ecommerce orders. At the same time, the shipping industry has prioritized the delivery of household, safety and medical essentials to help fight the virus, a... read more
Even before COVID Pitney Bowes is the slowest shipping service. They sat on my order for 2 months. The company I ordered from stopped using them because of all the customer complaints.
Business response:
Thank you for your Review. I apologize for the delay in receiving your package. We operate as a Tier 2, Business to Business company. The COVID-19 pandemic has caused several processing, supply chain and shipping delays for retailers and logistics companies worldwide. Business closings, government mandates and personal safety precautions have driven a record increase in ecommerce orders. At the same time, the shipping industry has prioritized the delivery of household, safety and medical essentials to help fight the virus, a... read more
Frequently asked questions about Pitney Bowes Inc.
How is Pitney Bowes Inc. rated?
Pitney Bowes Inc. has a 1.1 star rating with 619 reviews.
When is Pitney Bowes Inc. open?
Pitney Bowes Inc. is closed now. It will open at 8:00 a.m.
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