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Pitney Bowes Inc.
- Community & Social Services
- Stamford, CT
About this business
Pitney Bowes, established in 1920, is one of the leading providers of mail and document management solutions. It has two business segments, global mailstream solutions and global business services. The global mailstream solutions division offers sale, rental, and financing of mailing equipment, including sorting, incoming mail systems, electronic statement, and billing and payment solutions. The products offered by the company include postage meters, mailing machines, manifest systems, and letter and parcel scales. The globa... read more
Location details
3001 Summer St, #3, Stamford, CT, 06905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
This company is absolutely horrible and should not be in the business of shipping. I placed an order in December 9th and it arrived to a facility in ********** **on December 12th and departed the facility on the same day, arriving here in ******* on the 14th. My package had an expected delivery date of no later than December 24th. My package arrived at a second facility here in *******on December 22nd and has not moved since. My package has been in my city for 28 days and 17 days past my delivery date!!! This company is unre... read more
Business response:
Good morning *******For the most current information on your package please go to tracking.pb.com with your tracking information. Some parcels may have Additional Information Links on this site with more details. If you do have any questions or issues please contact your retailer or marketplace as they are in the best position to provide the most up to date information. Thank you for making us aware of this situation. Respectfully, Michelle
If there was an option for 0 stars I would have chosen it. The customer process at PB is so awful we ended up cancelling our contract. But that is not even the driving force behind this review. At that time, PB owed our company for the postage that was remaining on the machine. Per their policy, any refund is processed in the same manner it is received, however, when I asked for the payment to be direct deposited (as the payment was made by online bill payment from our bank account), the agent, Jamie W********* refused and s... read more
Business response:
Hello ******I have created a new case for you to have the refund researched. The new case number is 27819175 and this can be followed through our online Portal. I do apologize for any inconvenience this has caused.
I’ve been waiting on my package for almost a month. Said it scanned for shipment on 12/8 but sat in the facility until 12/17. Arrived at another facility on 12/22 and had been sitting there for almost 2 weeks. How is this company still in business?
I have to agree with everyone else in their reviews. I will never order online with___________ as long as they use the shipping method/company they currently use is namely Pitney Bowes.
Wow, you build this "SuperCenter" in ********** **, and can't even keep up with demand. Like everyone else, I have a package just sitting dead in *******, for weeks on end. What's the issue? I know... Covid... High demand at Christmas... I know. Yet somehow I've received packages through ***** ****** *** *******with no delay at all. There only seems to be a problem with this Pitney Bowes facility in *********. Luckily, it's only my ******* shipment, that's lost. People do receive medication through the mail too, you know. It... read more
If I could give a 0 I would. Package has been at Pitney Bowes since December 9th 2020 still haven't received my package.
I known a Pandemic is happening, but I can't see a package that arrived on December 14 to Pitney Bowes facility in *******and the package still hasn't moved. They should be turning the package over to the **** in *******. Did they lose my package or was it stolen? I can't see why a package would stay in the same facility and not move for over 16 days. I need someone to find out why they package hasn't moved. You can't talk with anyone at Pitney Bowes. They also claim they can't get information on my package. They are saying ... read more
THIS IS BY FAR THE WORST COMPANY. I BOUGHT THROUGH ******AND THEY SHIPPED THROUGH THIS SCAM OF A COMPANY AND ARE SAYING THAT MY PACKAGE HAS BEEN SHIPPED. I ORDERED ON 11/29 AND LAST UPDATE I HAVE GOTTEN WAS 12/17!!!! I WAS SUPPOSED TO RECEIVE IT ON XMAS EVE AND NOTHING! THIS IS OUTRAGEOUS AND IF ******IS SHOPPING THROUGH THEM THEY NEED TO STOP AS IT IS LOSING THEIR CUSTOMERS DUE TO THIS ISSUE. PITNEY BOWES NEEDS TO SHUT DOWN COMPLETELY!!!
My items shipped on 12/16. This company has never even entered the package into the **** system. When you call them, they tell you to call the company you purchased from! Why would I call the shipper when you have the package! This was supposed to be delivered on 12/18. As of 12/31 it is still unknown what they have done with the package.
Frequently asked questions about Pitney Bowes Inc.
How is Pitney Bowes Inc. rated?
Pitney Bowes Inc. has a 1.1 star rating with 619 reviews.
When is Pitney Bowes Inc. open?
Pitney Bowes Inc. is open now. It will close at 5:00 p.m.
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