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Pets Best

1.9

About this business

Pets Best offers pet insurance plans from $19/month for dogs and cats in all 50 states and D.C. Pet insurance reimburses you on your vet bills when your pet is sick or injured, to help take the financial worry out of vet visits. Choose a deductible and reimbursement percentage that fit your needs. Most claims are processed in 3 business days or less and direct deposit payments are available. There is no vet exam required to sign up and you can keep your vet or visit any licensed vet in the world. At Pets Best we offer four d... read more

Location details

2323 S Vista Ave, Ste 100, Boise, ID, 83705, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
1.9243 reviews
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Lauren Molloy's profile image
Lauren Molloy 
6 years ago

Such a scam. Had them four years and they denied our accidental claim. Awful customer service. Would highly not recommend! 

Miho Kamanao's profile image
Miho Kamanao 
6 years ago

lacks follow up and don't expect to be refunded within 5 days. 

Kaytlyn Stone's profile image
Kaytlyn Stone 
6 years ago

Denied my relevant claim after my pet was poisoned. I will be filing a claim with my state insurance board as well as the better business bureau. This is a shady business avoid at all costs. 

Cynthia Kleven's profile image
Cynthia Kleven 
6 years ago

God forbid your pet get sick before their 18 month waiting period or it WILL be a pre existing condition. Have spent almost $600 in premiums to have everything denied EXCEPT $15 rabies shot, and just recently her heartworm test, heartworm pills and flea/tick pills. so in return I have received $120 in benefits. SAVE YOUR MONEY!!!! Will be canceling asap. 

Emily A DeJesus's profile image
Emily A DeJesus 
recommend  Recommended
6 years ago

Been with them for several years. Ease of submitting claims and friendly associates are the reasons why I stay :) 

Narcissa Campion's profile image
Narcissa Campion 
6 years ago

read my post. and you better post it, not block it. 

Aubree Prejean Erickson's profile image
Aubree Prejean Erickson 
recommend  Recommended
6 years ago

Absolutely amazing. Great prices and super easy to talk to 

Christie Lubbering's profile image
Christie Lubbering 
recommend  Recommended
6 years ago

pets best has been nothing but the best. I have had nothing but the most amazing experiences with them. they have great policies and are very quick to respond to any claims that I have had to turn in. I would definitely recommend them to anybody 

Wayan Colenso's profile image
Wayan Colenso 
6 years ago

I had the full wellness and accident plan. My claim for allergies was not approved despite my dog not showing any symptoms prior to the commencement of the policy. It's cheaper to pay all her expenses and medication out of pocket. Save your money. Especially if your pdog starts to need Apoquel. From all the other reviews I'm reading, they're unlikely to pay for surgeries, etc also. I don't know how they can claim something is a preexisting condition when there's no evidence and they dragged this out for months when I asked a... read more

Frequently asked questions about Pets Best

How is Pets Best rated?

Pets Best has a 1.9 star rating with 243 reviews. 

When is Pets Best open?

Pets Best is open now. It will close at 7:00 p.m.  

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