This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Pets Best
- Pet Services
- Boise, ID
About this business
Pets Best offers pet insurance plans from $19/month for dogs and cats in all 50 states and D.C. Pet insurance reimburses you on your vet bills when your pet is sick or injured, to help take the financial worry out of vet visits. Choose a deductible and reimbursement percentage that fit your needs. Most claims are processed in 3 business days or less and direct deposit payments are available. There is no vet exam required to sign up and you can keep your vet or visit any licensed vet in the world. At Pets Best we offer four d... read more
Location details
2323 S Vista Ave, Ste 100, Boise, ID, 83705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
RecommendedTinam so thankful for this insurance. I had got an accidental plan for my pup. He passed suddenly and the insurance covered his surgery before he had passed, thank you.
Paid claims quickly, coverage was great, but they increased the premium about 50% as my pet got older, my rate jumped from 112 to 167 per month for example this year (for accident and illness only coverage).When I canceled I called the day my plan was to renew and they insisted on me paying for that day. I called prior to 9am Pacific time and they would not refund the entire month's fee, instead they prorated the month, charged me for today, and charged a $2 transaction fee also.
My dog tore his acl and you guys told me it wasn't covered but I had the additional ACL added in the beginning was told I am all good and covered. My conversation with the employee before it was added she stated it was to cover acls and after adding it was told I was all good. now they are back tracking and not wanting to pay out for anything. cancelled insurance.
Best heath insurance for your pets.
They are refusing to pay a claim for back surgery for a dog. Before the surgery, the dog was unable to use his back legs. After the back surgery, the dog now has full use of his back legs.
Takes a lifetime to work your claim. They always decline the claim even if it’s covered. Then you have to go back then explain in greater detail than the first time what ur pet had done then they might pay out. Honestly biggest scam of a company. We bought insurance when the company first started out now we are screwed and locked in to them. I fear that any thing happens to our dog we will still be covering it out of pocket because the coverage isn’t great and has to meet very strict guidelines. If I had to do this again I w... read more
Pets Best insurance charges coinsurance off to policy holder before the deductible is fulfilled. I've been in the insurance insustry for over 35 years and have never observed coinsurance being charged to policyholder "before" the deductible is fulfilled. If I were a company that wanted to delay fulfillment of the deductible and cost the policy holder more money, then that is the policy provision that would be used. Unfortunately, I missed that language in the promotional material (MY BAD). Never-the-less, if I had caught tha... read more
From what I hear Pets Best doesn’t keep it’s promises when it comes right down to it. From your heartless treatment of my friend Aiden Nicholson-Harrington and Tristan #catonchemo they seem to be about showing cute pictures of pets and taking the money. When the something really happens you leave the pet owner to struggle at the worst possible time. Aiden could have put all those premiums in the bank and be better able to care for their beloved pet. Pets Best should be ashamed.
This is Tristan, my #CatOnChemo. He had a growth on his tail that was excised and found to be a xanthoma (benign fat tumor) and then a new rapidly growing growth appeared a few months later which was diagnosed as a histiocystic sarcoma (a type of malignant immune cancer that affect tissues and organs). I bought Pets Best Pet Health Insurance several years ago to help me take good care of my baby. Tristan is my familiar and companion who helped me survive nursing school, grad school, and more - he is truly my “stress sink”, s... read more
Frequently asked questions about Pets Best
How is Pets Best rated?
Pets Best has a 1.9 star rating with 243 reviews.
When is Pets Best open?
Pets Best is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com