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Pets Best

1.9

About this business

Pets Best offers pet insurance plans from $19/month for dogs and cats in all 50 states and D.C. Pet insurance reimburses you on your vet bills when your pet is sick or injured, to help take the financial worry out of vet visits. Choose a deductible and reimbursement percentage that fit your needs. Most claims are processed in 3 business days or less and direct deposit payments are available. There is no vet exam required to sign up and you can keep your vet or visit any licensed vet in the world. At Pets Best we offer four d... read more

Location details

2323 S Vista Ave, Ste 100, Boise, ID, 83705, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
1.9243 reviews
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Laticia Torbati's profile image
Laticia Torbati 
recommend  Recommended
6 years ago

I not only have this coverage for my own dogs but I offer it to all my clients. To find the right coverage for your pet farmers.pet/mlee3 

Puyole Bravo's profile image
Puyole Bravo 
6 years ago

Paying for what the offered, being honest thats how they can improve 

Ceil Moran's profile image
Ceil Moran 
6 years ago

I wish I had better things to say about Pets Best because years ago they really were the best pet insurance carrier but not so much now. Once your pet reaches a certain age all claims decisions are made subjectively and not based on fact. They purposely slow down the process by sending for medical records which creates more work for my Vet and claims are denied anyway! My dogs claims are continually denied because PB subjectively concludes that HER CANCER IS AN ALLERGY!!!!!! Their system of appeal is not consumer friendly at... read more

Alan H Wasserman's profile image
Alan H Wasserman 
6 years ago

More interested in denying claims than approving a legitimate one. Typical of many health insurance companies 

MD Speers's profile image
MD Speers 
6 years ago

I don't usually leave reviews, but feel so taken advantage of, I just couldn't remain silent on this one. Unless you have a puppy with NO prior medical records, do NOT get Pets Best. Even then I wouldn't. My dog is 4 and has a history of skin allergies, very common for a pit bull. She was playing around, hurt her ear and it blew up (aural hematoma). She had to have surgery. I was so thankful I had insurance that I was paying almost $50 a month into because the total cost of the procedure was about $1400! Luckily I had 90% re... read more

Lori Svoboda Villasenor's profile image
Lori Svoboda Villasenor 
recommend  Recommended
6 years ago

My dog has lymphoma cancer. It’s so easy to make claims, get paid and know I can lover her and not worry about dealing with insurance. I get about a five day turn around time with claims and payment. 

Erin Erin's profile image
Erin Erin 
6 years ago

They were so great when my cat was sick, that when a stray dog started showing up and became ours (over time), I didn't think anything about adding her to the insurance. Now, thousands of dollars of denied claims later, I take back all my positive word of mouth about this company. I plan to cancel and switch to Healthy Paws, which seems to be preferred on Yelp. Really disappointed in the way this company has declined, in terms of payouts, customer service, time turnaround, and general accessibility. 

Peter Maderos's profile image
Peter Maderos 
6 years ago

Sadly, I was referred to them based off of a rough quote for a cat at $12/month. Turned in to $69/month real quick for a health cat. Beware! 

Susan Watson's profile image
Susan Watson 
recommend  Recommended
6 years ago

excellent coverage and service 

Frequently asked questions about Pets Best

How is Pets Best rated?

Pets Best has a 1.9 star rating with 243 reviews. 

When is Pets Best open?

Pets Best is closed now. It will open at 10:00 a.m. 

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