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Pets Best

1.9

About this business

Pets Best offers pet insurance plans from $19/month for dogs and cats in all 50 states and D.C. Pet insurance reimburses you on your vet bills when your pet is sick or injured, to help take the financial worry out of vet visits. Choose a deductible and reimbursement percentage that fit your needs. Most claims are processed in 3 business days or less and direct deposit payments are available. There is no vet exam required to sign up and you can keep your vet or visit any licensed vet in the world. At Pets Best we offer four d... read more

Location details

2323 S Vista Ave, Ste 100, Boise, ID, 83705, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
1.9243 reviews
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Katharine Thayer Kane's profile image
Katharine Thayer Kane 
6 years ago

Very disappointed in this coverage. I've been paying the monthly premium of $84, which was fine, at first. Just submitted a claim for $250+ and only $35 of it was paid, informing me that I've met mt payable limit. I'll keep my money in a savings account for Myra. UGH... 

Wendi Kallman's profile image
Wendi Kallman 
6 years ago

Your question asks, before posting a review, "how can Pets Best improve?" By not falsifying pre-existing conditions for a start! 

Debbie Hall Slazinik's profile image
Debbie Hall Slazinik 
recommend  Recommended
6 years ago

Coverage of wellness visits, shots, tests. 

Michael S. Hatfield's profile image
Michael S. Hatfield 
6 years ago

Cover legitmate claims from policyholders. 

Sue Geiger's profile image
Sue Geiger 
recommend  Recommended
6 years ago

Awesome pet insurance. Been with them for years. Wonderful, helpful customer service. Affordable, quick claim processing, and payment. 

Mari Toshimitsu's profile image
Mari Toshimitsu 
recommend  Recommended
6 years ago

I don’t usually shill for companies, but I had a great experience and wanted to share. About a month ago, our doggo Jack (18 months old) got sick. He was shivering, not eating, not drinking, not pooping, occasionally vomiting, and just acting sluggish. It was scary and we didn’t know if he ate something bad or if he had some other illness. We took him to an urgent care vet visit and they couldn’t see anything wrong. We were sent home with some allergy medicine and told to keep an eye on him. The next day he was still not eat... read more

Suzanne Oslander's profile image
Suzanne Oslander 
recommend  Recommended
6 years ago

Affordable for multiple dog families 

Jason Hoag's profile image
Jason Hoag 
recommend  Recommended
6 years ago

We have been with Pets Best since January 2019 and have had nothing but positive experiences with this company. They pay directly to your checking account and have a great customer service team. Highly Recommended!!! 

Shannon Nicole's profile image
Shannon Nicole 
6 years ago

Conveniently labeled my pet’s condition preexisting even though diagnosis has changed. Only covered $45 of a $770 bill after deductible has been met several times over. 

Frequently asked questions about Pets Best

How is Pets Best rated?

Pets Best has a 1.9 star rating with 243 reviews. 

When is Pets Best open?

Pets Best is open now. It will close at 7:00 p.m.  

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