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Peterson Regional Medical Center

3.8

About this business

When we took my father to ER on May 6th thinking it was Something minor, we had no idea how sick he would get as the weeks Passed till June 25th when he passed away. We wanted to Thank everyone in ER who were so kind and the nurses on ICU Miss Falcon, Bess, Usha, Marissa and Miss Carryl.. Mss Noemie who helped with moving my father to RiverHills Dr. Franquiz, Dr.Khon, and Dr. Montemayor Everyone made those weeks bearable for us. no matter how many Questions we had they were always kind. even now So many have and are helping ... read more

Location details

551 Hill Country Dr, Kerrville, Kerrville, TX, 78028, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.8684 reviews
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Saundra Irby Briley's profile image
Saundra Irby Briley 
8 years ago

I have been overwhelmed by the care my sister has received. I knew this facility was good due to the treatment of other family members, but the past 10 days have been quite the journey--and every person we have encountered has been outstanding. Kerrville, you should know that you are blessed. 

Business response:

Thank you for sharing! 

Jesse Marx's profile image
Jesse Marx 
8 years ago

A beautiful hospital and campus filled with an amazing and caring staff. 

LaVerne Talbert Boles's profile image
LaVerne Talbert Boles 
8 years ago

Rick received excellent care today while they figured out his problem! So thankful it wasn't Cardiac--probably Gastric--follow up to come with primary care physician! 

Business response:

Thank you for taking the time to share your experience! 

Mercedes Garcia's profile image
Mercedes Garcia 
8 years ago

So I come in with pains at 32 weeks pregnant receptionist was rude and so were the nurses telling me why am I even there!! I'm high risk and was having contractions they looked very lost and they were the worse ever!! They said I shouldn't be having contractions this early well duh I wouldn't have came in and that's why I was in so much pain! They were laughing at me and being ugly. 

Business response:

Hi Mercedes, thanks for reaching out and sharing your experience with us. Our standard is excellence every single time, and we are sorry that we fell short. If you would like, please message us directly so that we can resolve the issue and continue to provide an excellent experience to our [community members, students, patients,etc.] 

Jerry OConnor's profile image
Jerry OConnor 
8 years ago

My wife and I have had several experiences with Peterson. Our care has alway been top notch. A real community asset! 

Joyce King Hurley's profile image
Joyce King Hurley 
8 years ago

Had a great experience with everyone so nice & helpful. PA Nicohlas Ramirez did awesome sewing my hand...Thank you! 

Business response:

Thank you for sharing! 

Ellen Scott's profile image
Ellen Scott 
8 years ago

Great hospitality and staff� and they take time to listen. 

Pixie Blue's profile image
Pixie Blue 
8 years ago

When we took my father to ER on May 6th thinking it was Something minor, we had no idea how sick he would get as the weeks Passed till June 25th when he passed away. We wanted to Thank everyone in ER who were so kind and the nurses on ICU Miss Falcon, Bess, Usha, Marissa and Miss Carryl.. Mss Noemie who helped with moving my father to RiverHills Dr. Franquiz, Dr.Khon, and Dr. Montemayor Everyone made those weeks bearable for us. no matter how many Questions we had they were always kind. even now So many have and are helping ... read more

Business response:

Thank you for taking the time to share your experience! We will be sure to pass on the kind feedback to the staff mentioned above. 

Jim Davis's profile image
Jim Davis 
8 years ago

The staff were all very friendly. But it took 7 hours for a stress test which could have been done in an hour. Ridiculously poor management of time!! 

Frequently asked questions about Peterson Regional Medical Center

How is Peterson Regional Medical Center rated?

Peterson Regional Medical Center has a 3.8 star rating with 684 reviews. 

When is Peterson Regional Medical Center open?

Peterson Regional Medical Center is closed now. It will open tomorrow at 7:00 a.m. 

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