Peterson Regional Medical Center's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Peterson Regional Medical Center

3.7

About this business

When we took my father to ER on May 6th thinking it was Something minor, we had no idea how sick he would get as the weeks Passed till June 25th when he passed away. We wanted to Thank everyone in ER who were so kind and the nurses on ICU Miss Falcon, Bess, Usha, Marissa and Miss Carryl.. Mss Noemie who helped with moving my father to RiverHills Dr. Franquiz, Dr.Khon, and Dr. Montemayor Everyone made those weeks bearable for us. no matter how many Questions we had they were always kind. even now So many have and are helping ... read more

Location details

551 Hill Country Dr, Kerrville, Kerrville, TX, 78028, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.7636 reviews
Select a rating
Martha Pollard's profile image
Martha Pollard 
recommend  Recommended
6 years ago

I pick here before anywhere else. My needs and services have pretty much covered the gamut. I have experienced surgery over the years in Dallas, Corpus Christi, and in San Antonio at Stone Oak Methodist, but a number of my surgeries of different types were at Peterson. My husband has had surgery at Hill Country Memorial Hospital in Fredericksburg recently and well as surgeries at Peterson and other big city hospitals. Most all those surgeries went okay and the staffs there were pretty good. But far and away, in answer to our... read more

Business response:

Thank you for the kind feedback Martha! We appreciate the opportunity to care for you. 

Paul E Harris's profile image
Paul E Harris 
7 years ago

From the Harris family, thank you for the top-notch care for our Dad this week! 

Business response:

You are welcome! Thank you for the great review Paul! 

Kelly Hillcountryliving Geeslin's profile image
Kelly Hillcountryliving Geeslin 
7 years ago

Excellent care and people who care about your recovery. Third floor mandy r.n., regina r.n., ashley nurse assistant and Dr Gravel thank you for your compassion and hospitality.... The night shift .....matt. And the others were very professional and compassionate as well...never had such an positive experience in a hospital setting...Thank you Peterson Health... 

Samantha Diane Juenke's profile image
Samantha Diane Juenke 
7 years ago

Apparently u have to be dying to actually see a dr now. They didnt even do any test but they discharge and move you to a tiny room to wait. Worst service ever. But they sure wanna charge you quick for your visit. 

Business response:

Hi Samantha, we are very sorry that you had a negative experience. Your review has been forwarded to our leadership. If you would like to discuss details please feel free to contact our Director of Patient Experience, Audrey Cortez, at 830-258-7841. We apprecieate your feedback. 

Cindy Mills's profile image
Cindy Mills 
7 years ago

This has been an awesome experience! under the circumstances of being so far away from home and having to go to the emergency room in the middle of the night, not knowing anything about the hospital other than it was the closest to you at the time. We have been so pleased with the whole experience! We ended up getting admitted into the hospital and my husband had his gall bladder out by an excellent surgeon, Doctor Ross. All of the staff we have had, have been so nice and so helpful. We have been treated awesome. Thank you f... read more

Michelle Howard's profile image
Michelle Howard 
7 years ago

Once home I had just laid down to try and rest, then all heck broke loose. From that point forward was a fight to make it to see my family again!!! I started bleeding from my nose and mouth with no way of stopping it. I get to hospital emergency room to the register nurse to be given a wheelchair as to not pass out on the floor from blood loss. Then as the girls gets on phone to get help I am place in front of doors only to be left there to bleed to death with no help coming!!! My husband trying to get me in back and nobody ... read more

Betsy Boyar Iqbal's profile image
Betsy Boyar Iqbal 
recommend  Recommended
7 years ago

.I live in Houston and my mom lives in Ingram. We were there for about 2 weeks. During those two weeks Acute Rehab went over and beyond my expectations with the care for my mom Dr. Foster and her staff being so kind and patient with her, to her favorite nurse Allen, to the sweet tech. James. Thank you James for making my mother laugh, and feel less nervous about her stay, and heating her corn bag you were a gem. Cherie was so sweet was so helpful in getting her into a rehab here in Houston... I so appreciated everything she ... read more

Debra Lee's profile image
Debra Lee 
7 years ago

Acute Rehab is unbelievable with their super care. The nurses, therapist and Cherie the social worker were above and beyond helpful. Every single time I was visiting her the care far surpassed what I have seen at other hospitals. Melinda even helped answer some questions I had after hours. I have absolutely no complaints about this amazing hospital. I would highly recommend this facility Thank you to every single person who cared for My Mom. 

Business response:

Thank you for sharing you experience Debra! We will pass on your kind feedback. 

Holly Ann Young's profile image
Holly Ann Young 
7 years ago

Business response:

Thank you Holly! 

Frequently asked questions about Peterson Regional Medical Center

How is Peterson Regional Medical Center rated?

Peterson Regional Medical Center has a 3.7 star rating with 636 reviews. 

When is Peterson Regional Medical Center open?

Peterson Regional Medical Center is closed now. It will open tomorrow at 7:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com