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Pella Corporation
- Retail
- Pella, IA
About this business
This company offers the manufacturer & distributor of windows and doors.
Location details
102 Main St, Pella, IA, 50219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I purchased and had "professionally installed" two Vinyl windows from Pella 6 months before leaving this review. The installation tech said the window was faulty with a broken ballast. I was told a replacement would be out later that week. It took 2 weeks before I heard from anyone. The tech was scheduled to come out 4 weeks after that. The second tech left mid-job due to a family emergency with a promise that his manager would be out to finish the job. I didn't hear from Pella again for a week, when I reached out to them. T... read more
The quality isnt what they advertised. I purchased 8 triple pane casement windows with the sound barrier. I questioned right away about the barrier not being so good. We actually took a window and broke the glass to see if the measurements of each layer was correct. Well one was less than advertised. Corporate Pella said they arent doing anything about it because its within margin or error. Really! If they shave off the margin or error on each window I purchased, they made one heck of a profit on my windows. How are they all... read more
2 sets of casement windows installed in *********** Sept. 2022; 3 windows in each. Last minute before installation **** at ********************* came to look at his job (Pella hires independent installers w/no oversight-beware). I asked him about the old window leak in one of them. He said the whole end of my 2 story home would need to have stucco replaced at $15,000. Time was short so signed a contract. I trusted Pella. The job took 3 months to finish because **** never showed up. I became the ******* sending pics to him. A... read more
I spent over ***** dollars to get what I expected to be a superior product and installation. The crew that showed up at the wrong time were inept. The workers left without informing us and left a door with cracks above and below the jamb that you could see light thru. After complaint the sent out a remedial crew that apparently buggered up the door latch and we still have the cracks visible. Im having a hard time locking the door and have a piece of wood in the track for security. Do not deal with this company!!!
We bought Pella windows 20 years ago and have loved themhowever, we had a hurricane come through and had a window blow out and we need windows replaced and they wont provide us with a quote! There customer service is terrible!
Pella at Gettiesburrg Pa is the worst place to work! Wife is on short term disability and cant return to work due to pain. So been having problems getting paid. This is the third time and now 3 weeks no pay and no food in the house. Thanks a lot love a 51 yo disabled veteran, his wife and our 13 yo daughter too!
Tim K I ordered windows July 5th 2023 it is now December 30th 2023 they still are not in. Most incompetent company i have ever worked with. Salesman measured wrong the backup measurer measured wrong. Windows were too big for the opening. Came and got everything they sent and finely the windows came in December but i'm not sure everything is here. Pella has got their money that is all they care about. Pella tells me the installers will have everything they need but where are the installers. They missed two weeks of really nic... read more
2018 purchased expensive double entry doors. 2020 insulation between the doors came off and was repaired under warranty. 2023 insulation (2" piece of glued on plastic) came off again. Now service warranty expired and they say it will take up to 20 days to get the part, service charge in effect or they will mail it to me for a $10 charge. The door without insulation is junk and the insulation they use is cheap garbage. The idea they would charge me money to mail me the part is outrageous and I highly advise that you avoid Pel... read more
As an owner of two construction companies I would recommend another brand of window. After the purchase of close to 1000 Pella windows over several years and installing them in my personal home I would not use them again. The windows seem to be decent quality, however the company will not stand behind their product. I've had a leak issue for quite some time. Long story short, after determining the leak is coming from the window (not installation, flashing or siding issue) I phoned Pella. I was told there is a $195 charge for... read more
Frequently asked questions about Pella Corporation
How is Pella Corporation rated?
Pella Corporation has a 2.6 star rating with 332 reviews.
When is Pella Corporation open?
Pella Corporation is closed now. It will open on Monday at 7:00 a.m.
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