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Pella Corporation
- Retail
- Pella, IA
About this business
This company offers the manufacturer & distributor of windows and doors.
Location details
102 Main St, Pella, IA, 50219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I love my pella windows. They were affordable, look nice, and came in a timely manner.
I just want to take a minute and congratulate Pella for having the best service personal possible. I just had the pleasure of having ***** and **** come to my home and replace the interior shades on my 18 year old beautiful Pella Window. I could not have asked for more professional or personable guys to visit my home. Thank you Pella..
Bought a Pella sliding glass door and the it turned out to be warped from the factory. After paying thousands for the door, plus installation, all they offered for the piece of garbage door is $500.00.
I am extremely upset and disheartened by the treatment I have received from the representatives of this company. I signed a contract for a new door, only to later discover that I was being charged $6,300 for a standard-sized doorsmaller than the size I actually need. This issue only came to light after a representative was sent out to measure the door.Within 24 hours of signing the contract, I stated my intent to cancel and sent an email to the appropriate parties listed on the contract for cancellations. I also reached out ... read more
Not the company to go with .This is worst experience. My windows were supposed to be installed August 5, 2024 . They had the wrong material . Charge so much to bring homedepot window trimming . They said material will get in 2 months later. October 5th next finish date and still didnt have the material to finish the job . It is October 25 they get her and still dont have the materials to finish the job . The customer service ***** . No good communication and no quality control . They added metal flashing with vinyl windows i... read more
Pella has no quality control. I purchased Pella Reserve windows, a sliding door, and a door for $77,759.20 a total of (34) items. These items are poorly made and have butyl ooze all over the place and mechanisms don't operate properly. Others have no butyl at all making them not sealed properly. The inside grids rattle. I am having major issues with the arched foyer window which has no grid bumpers and the grid is floating between the glass causing it to rattle excessively when we open and close the door, walk up the stairs,... read more
Pella are not standing by their value proposition and have provided us a set of premium sliding doors with an internal blind system that does not operate. We have been relentlessly working at this for more than a year with no success; so many PELLA service calls without any resolution. Their own engineers and technical people also agree there is a problem they can not resolve,so they have left the problem with us to manage. One solution they have offered is, for us to actually pay more money ($2500) to cover their issue by b... read more
The experience with Pella has been very frustrating. A window was missed in our original order and then flagged when the official measurements were taken and noted it would be ordered. Unfortunately our sales representative, ***** ******, neglected to order the missing window and we did not find this out until the installation started. The stucco was cut away by the install team before it was identified that the window was not included. After all the other windows were installed the measurement on the missing window was take... read more
Pella sent the wrong hardware in the wrong color. ******** was damaged. New hardware comes in a week later, and it is not the hardware I ordered. They waited a week to order second replacement hardware. They cannot get anyone to come look at head jamb issues until Sept 13 over 6 weeks. They have no mechanisms for handling problems. People just make incident reports and follow their procedures making phone calls and you just get lost in their system. Wish I had read the reviews. *** not buy Pella.
Frequently asked questions about Pella Corporation
How is Pella Corporation rated?
Pella Corporation has a 2.6 star rating with 332 reviews.
When is Pella Corporation open?
Pella Corporation is closed now. It will open tomorrow at 7:00 a.m.
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