Pekin Insurance's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Pekin Insurance

2.4

About this business

Pekin Life Insurance, headquartered in Pekin, Ill., is a part of the Pekin Insurance Group. It is a life, accident and health insurance company in the Midwest. Established in 1961, it serves the four states of Illinois, Indiana, Iowa, and Wisconsin, and writes a full array of life, health and annuity products, including ordinary life, individual and group health, credit life and health, and preneed life. The company sells insurance primarily through independent agents. Pekin Life Insurance's full-service coverage also includ... read more

Location details

2505 Court St, Pekin, IL, 61558, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.4150 reviews
Select a rating
Shelley Smith Tobin's profile image
Shelley Smith Tobin 
9 years ago

I have been an agent with Pekin for 5 years and have my personal insurance with Pekin as well. Whenever one of my clients has a claim, I am always relieved when it is assigned to adjuster Jessica Henson. She is professional, quick to call my customers and follows up when she says she is. Pekin and our agency is lucky to have such a wonderful employee/adjuster. 

Amy Norton Jackson's profile image
Amy Norton Jackson 
recommend  Recommended
9 years ago

We have Pekin Insurance for home, auto, and life. They have always done a great job handling any claims we have had. Great company to take care of all your insurance needs. 

Tyson Winstead's profile image
Tyson Winstead 
recommend  Recommended
9 years ago
Dawn Jackson's profile image
Dawn Jackson 
9 years ago

Just switched to pekin insurance recently.. The process went smoothly and I was able to get a cheaper rate than what I was getting with my previous insurer.. 

Kathy Townsend Stout's profile image
Kathy Townsend Stout 
recommend  Recommended
9 years ago

I am rating Pekin Insurance 5 stars simply because I had the extreme fortune to have Mary Smith as my adjustor on a recent claim. Not only was she very professional and efficient, she went way above and beyond her duty to do everything possible to make this experience painless and actually pleasant. Kudos to an excellent member of the claim staff!!!!! 

Paul Basso's profile image
Paul Basso 
9 years ago

Our adjuster Mary Smith did a fabulous job! Was very courteous and professional throughout her inspections with all of my rental homes. I have been with Pekin Insurance with my business insurance and my rental home insurance for 15 years with a total of three claims (all due to storms) and every time they have taken good care of me and my investments the way an insurance company should!! If anyone is trying to make a decision between Pekin and one of the big boy insurance companies my suggestion would be going with Pekin Ins... read more

Cherry Harris's profile image
Cherry Harris 
9 years ago
Matt Harris's profile image
Matt Harris 
9 years ago

Nine shingles blew off different spots and they won't pay to have it fixed. This company is a joke. And now my ceiling is leaking when it rains. Why hire people that don't know anything about houses? I guess I answered my own question. They don't have to help and I still pay what I owe every month. Looking for a new company on my next day off. 

Business response:

We apologize for the problem you're having with your claim. If you would provide us with a policy or claim number in a private message or in an email to socialmedia@pekininsurance.com, we would be happy to look into the situation for you. 

Sarah J Batross Smith's profile image
Sarah J Batross Smith 
9 years ago

Well my husband called today to get insurance cards. Evidently we have no insurance for 2 years the lady said. Really ? She told my husband to call back in the morning to talk to office manager. How come that money comes out of my bank every month. I'm fricking livid!! So they been fraud my ass for 2 year ? Better get some answers tomorrow. My payment comes out every month no accidents. So confused . Had one claim 2 years ago on stuff stolen from my garage. They didn't want to pay me shit. Looks like after this gets resolved... read more

Business response:

Not sure if you've heard anything back yet but if you can give us a policy number we can do some checking for you as well. You should probably provide that information via a private message. 

Frequently asked questions about Pekin Insurance

How is Pekin Insurance rated?

Pekin Insurance has a 2.4 star rating with 150 reviews. 

When is Pekin Insurance open?

Pekin Insurance is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com