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Pekin Insurance

2.4

About this business

Pekin Life Insurance, headquartered in Pekin, Ill., is a part of the Pekin Insurance Group. It is a life, accident and health insurance company in the Midwest. Established in 1961, it serves the four states of Illinois, Indiana, Iowa, and Wisconsin, and writes a full array of life, health and annuity products, including ordinary life, individual and group health, credit life and health, and preneed life. The company sells insurance primarily through independent agents. Pekin Life Insurance's full-service coverage also includ... read more

Location details

2505 Court St, Pekin, IL, 61558, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.4150 reviews
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Dale Devera's profile image
Dale Devera 
recommend  Recommended
9 years ago

A Dishwasher caught fire in our Home damaging the kitchen, along with smoke and water damage. The most important thing, no one was hurt thank God.Our Adjuster Jeff Yeager was Wonderful ,not only with our claim but with his encouragement and outlook on life.I'm sure there are great adjusters out there but we think Jeff is one of the Best !!! 

Randall Horvath's profile image
Randall Horvath 
9 years ago

Our family moved over one year ago, we changed our address with Pekin for our auto and home owners insurance. 12 months after the move they sent a notice to our old address that our premium increased $50 we never got the notice so we made the normal payment and mailed the check. Then they mailed a notice again to the old address stating since we still owe $50 on our auto policy they had closed our policy! The very next day I got rear-ended while sitting at a red light and the state needed proof of insurance for that day whic... read more

Teri Probst's profile image
Teri Probst 
recommend  Recommended
9 years ago

I would like to say thank you to Mr Jeff Yeager whom did a awesome job on a insurance claim . Very friendly and was very helpful ! Thank You Frm ; Loves Park, Ill 

Joan Keysor's profile image
Joan Keysor 
recommend  Recommended
9 years ago

My insurance adjuster - August from the springfield, il office has been wonderful to work with. He came to the house during a snow storm to assist me with my claim. The only reason I am not giving 5 stars is because my claim has not been fully settled yet. 

Corwin Poole's profile image
Corwin Poole 
9 years ago

I had an accident with somebody with their insurance (and was fault) and now i am without a vehicle and not working. The company is dragging their feet and not wanting to get me a rental car or do anything. 

Business response:

We apologize for the problem you're having with your claim. If you would send us a policy number or a claim number through a private message or in an email to socialmedia@pekininsurance.com, we would be happy to look into the situation for you. 

Leah Traska's profile image
Leah Traska 
9 years ago

This is the worst company. They lie with every word. Glad I dont have them. 

Paul Westcott's profile image
Paul Westcott 
9 years ago

I ended up having my auto totaled out and the local Pekin adjuster, Karrie Bowers made this a very easy and pleasant experience. I am a very proud customer of Pekin insurance, she took care of every detail. Thanks Kerry Bowers and the Pekin Team. 

Andrew Coulter's profile image
Andrew Coulter 
9 years ago

This is based on my first day dealing with Pekin. The customer service rep was extremely rude. I was in an accident last night with one of their insurers and I'm told I have to wait 5 days for someone to contact me. I told her this is unacceptable as I need a vehicle. She told me to rent a car with my own money and maybe they can reimburse me for it. But she can't tell me rather they can or not. What a joke. My insurance company has been in contact with me all day today. 

Sue Sommerfield's profile image
Sue Sommerfield 
9 years ago

One MINIMAL claim in years and my premium rate increased by $200.00!!! I'm searching elsewhere! 

Frequently asked questions about Pekin Insurance

How is Pekin Insurance rated?

Pekin Insurance has a 2.4 star rating with 150 reviews. 

When is Pekin Insurance open?

Pekin Insurance is open now. It will close at 6:00 p.m.  

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