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Pekin Insurance

2.4

About this business

Pekin Life Insurance, headquartered in Pekin, Ill., is a part of the Pekin Insurance Group. It is a life, accident and health insurance company in the Midwest. Established in 1961, it serves the four states of Illinois, Indiana, Iowa, and Wisconsin, and writes a full array of life, health and annuity products, including ordinary life, individual and group health, credit life and health, and preneed life. The company sells insurance primarily through independent agents. Pekin Life Insurance's full-service coverage also includ... read more

Location details

2505 Court St, Pekin, IL, 61558, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.4150 reviews
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Frank Leone's profile image
Frank Leone 
11 years ago

I am not a Pekin Insurance customer, but the person who hit my car is. Let me tell you as I sit at home without my car, and without a rental that Pekin sure has shown me what "customer service" is. Monday through Friday 7:45 to 4:15 Central time, seriously? My car is at the repair shop and I am inconvenience because they aren't able to process claim information in a timely manner. That's fantastic. Well at least my post will be here for at least 48 hours since they don't have anyone monitoring their social media feeds on Sat... read more

Clay Whitlow's profile image
Clay Whitlow 
11 years ago

Thank you for gladly excepting my money each month and then when I need you because our house was broken into... You treat me like I'm the criminal and investigate my phone records because we kept pictures of our stuff and were " too organized" you'll be hearing from the news organization here in AZ. 

Trisha Trepanier Krug's profile image
Trisha Trepanier Krug 
recommend  Recommended
11 years ago
Wayne Morss's profile image
Wayne Morss 
11 years ago

Bend over, spread your cheeks and smile...............Pekin Insurance will sock it to you...............time after time...........they should wear masks, & not the Doctor's type................. 

Ron Powell's profile image
Ron Powell 
11 years ago

Have disability insurance on a loan through these people. They've been dragging their feet for over a month on my $228 claim.Glad I don't have car or home insurance through them! 

Jackie Fortney Getter's profile image
Jackie Fortney Getter 
recommend  Recommended
11 years ago

I have been an agent with Pekin Insurance for quite a few years. To the person who commented that they only received one sheet for their policy- it should be more pages than that, ask your agent for the full policy with the endorsements, or contact Pekin directly and they will send you the entire policy. As an independent agent, I've represented lots of companies over the past 30 plus years and have found Pekin's claims service to be excellent. I wouldn't represent a company that I didn't feel confident would take great care... read more

Linda Knabe Gammon's profile image
Linda Knabe Gammon 
11 years ago

Anybody with Pekin that doesn't have a policy? I keep getting told it a 1 page sheet Hmmmmmm 

TJay Jansen's profile image
TJay Jansen 
recommend  Recommended
11 years ago

I've have sold the benefits of what phenomenal claim service Pekin Insurance has for the last 14 years. Today I got to experience it from the customer side. Mom my called me at 4 AM and simply said "the house is burning down can you come here?" After I got dressed I called the claim hotline number at 4:24 AM and turned in the claim. I received a call from an adjuster at 4:36 to explain exactly what would happen. At 8 I received a follow up call and by 9:30 with the firefighters still hard at work trying to contain the fire m... read more

Kevin Timmons's profile image
Kevin Timmons 
11 years ago

Cancelling me after a burglary. 11 years of premiums we paid, down the drain they go! If you don't agree with the adjustor, they cancel you! Period! 

Frequently asked questions about Pekin Insurance

How is Pekin Insurance rated?

Pekin Insurance has a 2.4 star rating with 150 reviews. 

When is Pekin Insurance open?

Pekin Insurance is closed now. It will open at 9:00 a.m. 

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