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Patriot Air, Inc.

4.6

About this business

Location details

2465 W 12th St #5, (280 S. Evergreen Rd), Tempe, AZ, 85281, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
Sat7:30 a.m. to 4:00 p.m.
Sun12:00 p.m. to 4:00 p.m.
4.6480 reviews
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Debbie H.'s profile image
Debbie H. 
13 years ago

Very knowledgable, courteous, neat and efficient. Checked everything thoroughly, gave an accurate assessment of the difficulty and how it could be fixed. No pressure to do things that were not necessary. Cost was reasonable for the industry. 

Daniel P.'s profile image
Daniel P. 
13 years ago

I received a call from Patriot Air Inc. literally within minutes of submitting my inquiry online. I was provided a thorough conversation about my A/C issue of which I had some knowledge. Everything I was aware of was confirmed. Pricing was extremely reasonable in comparison to the local competition. Although I was not in an emergency situation, they scheduled for the very next day. The technician came early in the 2 hr window provided. He was quick to diagnose an issue I suspected and repaired it. He was obviously very exper... read more

David V.'s profile image
David V. 
13 years ago

I had not even closed my browser before my phone rang and then they showed Up on Time and gave us options and then did a great job getting our air back on . 

Michael H.'s profile image
Michael H. 
13 years ago

He came early on a Saturday morning. Diagnosed the problem quickly. He could not get the part on the weekend so he finished first thing Monday morning. It was $250 dollars cheaper than the next quote. 

Amelia L.'s profile image
Amelia L. 
13 years ago

the rating is on the service to the existing AC unit of a recently purchased home. The service was thorough and the technician was professional and honest. However, I wanted a professional opinion on AC needs due the additions made to the house which was an important reason for the service visit. The technician promised provide his findings to the owner and would get back to me. No phone call or email was ever received. Hope this was just an oversight and I get a response soon. 

Vicki G.'s profile image
Vicki G. 
13 years ago

The A/C tech was very knowledgeable. He was friendly and on time. He took the time to check the system and when the repairs were made, the unit was working properly, the first time. 

Charles J.'s profile image
Charles J. 
13 years ago

Was timely and provided great advice to help me keep my unit running properly and to extend the life of the unit. 

Cheri P.'s profile image
Cheri P. 
13 years ago

Unit never came to temperature or shut off. The owner came out DID not do anything but say that the unit needed freon and charged $208.00. Then he tried to sell me a service contract for $2000 (parts & labor would be extra) just to do yearly checkups. . He wld take $208 dollars off of that. He did not seem to want to bother with me when I told him NO. I called him back the next day because it still was doing the same thing, he came out and said he could replace it with a new one. He never checked anything else. I had another... read more

Business response:

First, in order for us to pump freon into a system, we have to have a working thermostat to turn the unit on. Second, We offer a $39.95 diagnostic to determine the failure of A/C. This fee is waived when you do quoted repair. Diagnosis was the unit was low on freon. We explained that freon is $48 a pound or $3 an ounce. Weighed it in with a scale, she agreed and confirmed. Third, our service contracts are $133 a year for free checkups, service calls and coil cleans. this is $399 for three years. We offered to "roll" charges ... read more

Ed L.'s profile image
Ed L. 
13 years ago

He answered the request promtly. He arrived on time the next morning. 

Frequently asked questions about Patriot Air, Inc.

How is Patriot Air, Inc. rated?

Patriot Air, Inc. has a 4.6 star rating with 480 reviews. 

When is Patriot Air, Inc. open?

Patriot Air, Inc. is closed now. It will open tomorrow at 7:30 a.m. 

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