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Paradise Grills - Fort Lauderdale
- Retail
- Fort Lauderdale, FL
About this business
Location details
825 E Sunrise Blvd, Fort Lauderdale, FL, 33304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Great customer service, and very attentive towards delivery status. Highly reccomend
Great showroom! So beautiful and clean! No problems whatsoever, the product and the delivery process was perfect!
We purchased the GX6 grill island from Austin over at the Philips Hwy store. Service was great at the store even when it was busy with multiple people and just one associate. Austin answered all our questions and had us feeling comfortable about our decision. As told at purchase our unit was delivered in 4 weeks and everything was in working order on delivery day. Would recommend to anyone looking for a really nice outdoor kitchen.
I have experienced ZERO Customer Service since I received my first broken unit. That was in July of 2021. I returned that one when the second was delivered. My Journey with Paradise Grills began over the phone with sales and I placed an order based on what I heard from a family member. We bought the kitchen, it was( to be delivered on July 22) to Naples Florida. We received a call on July 20 that we needed to pay in FULL or the unit wouldn't be delivered. I was concerned ! It never showed up and we never got a call till the ... read more
I was greeted walking in the door at The Woodlands gorgeous Showroom. The cleanliness and customer service I received was above and beyond. I enjoyed working with Will, he was very attentive, knowledgable and I look forward to working with him again in the future.
My wife and I ordered a 5' grill and 7' bar unit and paid in full on 8/3/21. The sales associates were easy to work with and gave us a great deal, or so we thought. The purchase agreement said delivery would be within 3-4 weeks. I called on week three just to check in and was told both units are now another 4 weeks out. No one from Paradise had the courtesy to call me to inform me of these delays. If I would not have called, no one would have reached out to inform me of this. The reason I ordered when I did was to have these... read more
Business response:
We have delivered our customer's outdoor kitchen, and we appreciate their business and patience and apologize for the delay.
Nice When Delivered, But Falls Apart! Not A Good Purchase.
Business response:
In 2015, Ms. ***** purchased a "Floor Model 'As Is'" at "liquidation wholesale pricing" with a limited warranty covering the shipment of replacement parts, which we have more than honored.
I called Paradise Grill today concerning the refrigerator had rust on the door and I just purchased it 6 months ago. I was told that the 1 year warranty does not cover that and I should have placed rust protection on the door WHEN RECEIVED PRODUCT. I said I PAID $8,000 for this grill set. The grill or doors on the grill have not rusted why the refrigerator. I was told"It's not our product although it has our name, PARADISE GRILL, on it" Call the manufacturer. So, after 6 months of paying for a so called quality grill set. Th... read more
Business response:
Thank you for your business, the refrigerator door's surface oxidation can be easily removed by using a good stainless steel cleanser/polish, such as Barkeepers Friend® or Weiman®.
Be aware they would take your money and then you are on your own. We purchased the Aruba Grill $8,000 and from day one trouble came. The delivery day promised did not happen, It was for my husbands birthday they did not make it, when the unit came fridge and umbrella were broken, the grill was supposed to be ready for propane it was not, which caused the back rack to curl and blackened once we lit the grill. Took weeks to get someone to come and still not fixed. They repaired the stucco and changed the umbrella, but we are s... read more
Frequently asked questions about Paradise Grills - Fort Lauderdale
How is Paradise Grills - Fort Lauderdale rated?
Paradise Grills - Fort Lauderdale has a 4.7 star rating with 1,025 reviews.
When is Paradise Grills - Fort Lauderdale open?
Paradise Grills - Fort Lauderdale is closed now. It will open tomorrow at 10:00 a.m.
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