Paradise Grills

Kim 

on BBB

4 years ago

Great product, fast and easy installation. Saves you from having to deal with contractors mess and lengthy build. Tony was great and very knowledgeable about all that was involved and the product. 

Natalia C 

on BBB

4 years ago

I bought a mini outdoor grill unit (Model: Aruba 6) on February 5th. The sale was smooth, the guy Nick who sold me the unit was kind and even gave us his phone number and told us to contact him for any issues. To this day I have not been able to contact him. Then, a manager named William calls me, gives me his phone number and tells me he will be the point of contact from then on. I have not been able to reach him to this day. They seemed to be in a hurry to deliver the unit and pressured me to accept the delivery for the fo... read more

justin h 

on BBB

4 years ago

I've been doing work related to paradise grills for over a year now, I install surrounding areas, and retro fit grills. It's a solid product, high quality, lasts, great finish, versatile, etc. In my dealings I've worked with the Clermont, fl and windermere, fl locations, the sales teams are very knowledgeable about their products as well. Definitely recommend if you are looking to upgrade your outdoor spaces of your home. 

Walter N. 

on BBB

4 years ago

Poor quality aweful customer service. Order our Tiki and kitchen In October when it came time to deliver and after they have 100% of your money. 22k They called the day before and told me they could not deliver then when they finally delivered the Tiki and kitchen looked like it was used after many phone calls and credit card disputes they have all their money but I still don't have my kitchen all fixed. This was a bait and switch and fraud. They should not be aloud to stay in business. What you see in the showroom is not wh... read more

Ramon G 

on BBB

4 years ago

This place is a embarrassment. They were to deliver my Kitchen on a Sunday. I waited all day and they did not deliver the kitchen. They promised me 4 chairs . Two weeks later when they delivered kitchen but failed to deliver the chairs. They had no masks when they can for the delivery and I had to help build the kitchen for a couple hours because one of the worker was a kid and it was his first day. He was throwing up the whole time and I was concerned about him having COVID so he was useless. I even had to climb on kitchen ... read more

Mike G 

on BBB

4 years ago

Paradise Grills is AWESOME ! After several homes where our Summer kitchen bar and grill were built by handymen with varying degrees of success, my wife and i opted for the turn key approach with our newest home; Paradise Grills- I never knew a store like Paradise Grills existed until a friend told us- We went to the Ft Myers, FL store; with a huge showroom to see every bar and grill model in person (The Paradisegrills.com website is great, but nothing better than having the bar/grill set up right in front of you). - T... read more

Robert B. 

on BBB

4 years ago

I visited this show room a few days ago inquiring about their outdoor kitchens and bars. The manager there, Ivan was very helpful and knowledgeable and provided all the necessary information for me to be able to make A decision on my purchase. I am very happy with the sales process and I'm looking forward to grilling in my new kitchen island. 

Dawn B 

on BBB

4 years ago

I purchased a tiki bar from paradise grills the top of the tiki bar collapsed I spoke to several employees and sent pictures .I was told I need to find a handy man because they are not servicing Norristown PA a supervisor told me he will send some parts out never received the parts and I was also told by a employee that the tiki bar I purchased it was not brand new I hired a handy man and it cost me 2000 to fix dollars I spent over 13000 dollars for this tiki bar I am very very angry and would like to receive my 2000 dollars... read more

Donna B 

on BBB

4 years ago

Just received my tiki bar. Paradise Grills did everything they said they would. I'm more than satisfied with my purchase!