Paradise Grills

Sean K 

on BBB

4 years ago

I have been looking at getting a kitchen from them for a while now. I first started looking a year ago and the recently switched to a new product line. I'm glad I waited for that. I can't wait to get my new kitchen in the next upcoming weeks! Miguel in Pompano was extremely helpful. 

Steven K 

on BBB

4 years ago

After waiting for over 8 weeks for my outdoor kitchen the counter top was damaged by the Umbrella holder only after 2 days. I quickly called and was told someone call back. Each week I continued to call until 2mo's later I was acknowledged and repair team came out. After spending over $10,000 on kitchen I'm very unpleased with the quality and lack of communication of the company. 

Lauren O 

on BBB

4 years ago

Had a wonderful experience at the Paradise in Cypress. Adam & Colin were both extremely knowledgeable and pleasant during my time there. They made sure the kitchen would measure properly in my backyard space, helped with the color selection and even added on some useful accessories based on our grilling style. We are looking forward to having this gorgeous piece for our family & friends to enjoy. As a person who is nit-picky about aesthetics and quality, I feel very satisfied with products at Paradise. 

Morgan K 

on BBB

4 years ago

I recently purchased from the Fort Lauderdale location and overall my experience was great! The showroom was absolutely stunning! It was spaced out beautifully so I was able to walk through and actually see the different options they had. We ended up purchasing a Tahiti Tiki Hut which was delivered and installed into our back yard within 7 weeks. We were told anywhere between 6-8 weeks so we were happy that it was delivered in the time frame they had promised. I couldn't be happier with my purchase! I love being able to feel... read more

Diana D 

on BBB

4 years ago

Went to Paradise Grills in Clermont and instally fell in love with what they had to offer. When Bryan explained how they were built and the materials they use we were sold on the spot, we've been having our outdoor kitchen and bar for a little while now and has held up great in this Florida weather and to top it off we got our unit a little earlier than what they had originally told us so it came just in time for our daughter's birthday. 

Jacqueline R 

on BBB

4 years ago

I had a great experience shopping at Paradise Grills. I'm loving the hours spent on my outdoor kitchen! 

Lew M 

on BBB

4 years ago

Absolutely the WORST customer service I have ever dealt with. The call center and in general the lack of customer service will be the reason this company goes out of business. In the 3 months since I ordered and paid for the product I never once received a call back from Paradise Grills. The delivery had been put off at least three times and it was only because I called the "customer service:" number to confirm delivery that I was told there was a rescheduling. Once the order did arrive it was missing an item which i was pro... read more

Mike S 

on BBB

4 years ago

The worst company ever!!! The customer service is terrible!! I don't even know where to begin, from trying to get the product delivered to trying to get someone to come out because the product doesn't work! Impossible!! All I can say is RUN! Go somewhere else!! 

Anthony F 

on BBB

4 years ago

Couldn't be more impressed with the product, lead time and service, compared to contractors creating a mess and taking up my lanai for a month plus. Definitely would recommend to anyone. Fast, easy and worth every penny for my patience.