Paradise Garage Doors

John P. 

on BBB

7 years ago

I was very impressed by Paradise Garage Doors. The spring on our garage door broke during the night. Our cars were stuck in the garage and a hurricane was coming in 3 days. I tried 2 other companies with no success. When I called Paradise they were more than happy to fix our door. The technician (Shaun) called 20 minutes before arrival. He was pleasant, experienced and explained the repair process as he did it. He wasted no time in repairing the door. If I need repair or replacement on my door Paradise will be my first choic... read more

Ted H. 

on BBB

7 years ago

I recently had need for someone to repair my garage door opener. After an experience with another company I called Paradise who responded the next day and repaired the system at 1/10th the cost of the competitors estimate saving me a good deal of money. I would highly recommend this company and David the technician that made the repair. 

Susan B. 

on BBB

7 years ago

I am so impressed with this company and the technician who came to my home, Shann. Whenever a homeowner has a repair to be done, you always see dollar signs. I called Paradise Garage because my cable broke. I made an appointment and Shann arrived on time. He assessed my problem and then realized there was more to the repair then the broken belt. He explained what might have to be done and gave me a estimated quote. It turned out the motor had to be replaced. The cost was affordable. But most of all the knowledge that Shann h... read more

Karen S. 

on BBB

7 years ago

Shaun called 15 minutes out to notify me of his arrival time. I appreciated the notification. Shaun was very professional, personable, and polite. He discovered my garage door spring needed to be replaced. I asked a couple of questions and he answered them patiently. He also put up with my dogs. He is an excellent example of an exemplary employee. I paid $374 to replace spring, this includes deduction for senior and service call. The price seemed high to me, but that is the company, no reflection of Shaun. Warranty for 2 yea... read more

Ann L. 

on BBB

8 years ago

outstanding company. Tech Shaun R was great, above and beyond for customer service.. Had this facility out a few years ago and this week had a problem w/ garage door. I now have a warranty co and when this company was mentioned as one that I could use I said yes 100%. They will treat you right and do everything to make things correct. Be sure to ask for Shaun R (tech) 

Patti S. 

on BBB

8 years ago

Excellent service. Our technician Shaun evaluated what was wrong with our garage door, determining it was the springs. He showed us exactly why it wasn't working and how it should be working. They were replaced them on the same visit. We found the company to have great customer service and they did not try to up-sell for something we did not need. We appreciate the honesty, and professionalism. 

Kimberly M. 

on BBB

8 years ago

We called Paradise for an emergency repair on a weekend and we couldn't be more pleased with the service. Shaun was FANTASTIC! He was prompt, courteous, knowledgeable and extremely professional. He assessed the problem, took time to explain it to us and then returned promptly Monday morning to complete the repair. Thank you, Shaun, for a job well done!! 

Loretta A. 

on BBB

8 years ago

I received excellent service from Shaun. He explained everything he was doing. I am very satisfied. 

Matthew D. 

on BBB

8 years ago

Called Paradise Garage doors up for a repair and showed up the next day early. Had great customer service from Shaun, he explained everything that needed to be done and worked at a great pace, and was an excellent price. I will definitely be using them from now on!