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Pacific Volkswagen

4.3

About this business

Location details

14900 Hindry Ave, Hawthorne, CA, 90250, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.31,676 reviews
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Kevin McCormick's profile image
Kevin McCormick 
7 years ago

Your "Express Store" price was not honored when I accepted the price, provide proof of insurance, DL, etc. And credit was run. (I have screen shots of the price and conversations). The excuse was "That's not our system" and "we can't sell the car for that price". Very frustrating. 

Beroni Siegel's profile image
Beroni Siegel 
recommend  Recommended
7 years ago

Great service and people. They took the car in for repairs quickly. Did the repairs. Washed the car in and out. Most car dealers only do the outside. 

Emily Castro's profile image
Emily Castro 
7 years ago

6 months. It has been almost 6 months since we leased our THIRD vehicle from this dealership and still no license plates. The DMV section will NOT return phone calls, the sales “manager,” Kristi, is zero help, even the sales representative has stopped answering my text messages. It is my understanding the temporary registration expires in 6 months so in 10 days my daughter will not be able to drive the car??? The receptionists who answer the phone are as unfriendly as possible. Shame on this dealership for zero follow up or ... read more

Sheridan Mae's profile image
Sheridan Mae 
recommend  Recommended
7 years ago

Amazing service! Always going above and beyond for their customers. 

OG Chumly's profile image
OG Chumly 
recommend  Recommended
7 years ago

Great time great people N great place to buy ur VW... 

Randi Gunther's profile image
Randi Gunther 
recommend  Recommended
7 years ago

The service department is competent, available, and totally supportive. No pressure and total understanding in the most difficult of situations. They have gone out of their way to take care of us above and beyond what they needed to do. We are so appreciative. 

Gerald Murray's profile image
Gerald Murray 
recommend  Recommended
7 years ago

The best service given by Evelyn Cruz always a pleasure working with her she goes above and beyond for her customers 

David J Stevens's profile image
David J Stevens 
7 years ago

I was helped by Jonathan Rodriguez in the Service Department who was extremely courteous and knowledgeable and sincerely interested in solving the issue and problems that brought me into the dealership. He did an awesome job and provided me with all the best advice and information I would need take care of my vehicle and continue to maintain it in a manner that would yield the best driving experience l possibly could experience. I would have no problem recommending both he and the dealership to any of my friends, family or a... read more

Claudel Suarez's profile image
Claudel Suarez 
8 years ago

Love coming here to get the vehicle serviced Jonathan Rodriguez is top notch. Any question I may have never go unanswered. Wonderful customer service especially in easing anxiety. Living out of state I have plenty of VW dealerships to chose from. I always make it a point to stop here when in town 

Frequently asked questions about Pacific Volkswagen

How is Pacific Volkswagen rated?

Pacific Volkswagen has a 4.3 star rating with 1,676 reviews. 

When is Pacific Volkswagen open?

Pacific Volkswagen is closed now. It will open at 10:00 a.m. 

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