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Oxmoor Mazda
- Car Dealers
- Louisville, KY
About this business
Oxmoor Auto Group’s highest priority is the health and safety of our customers and employees. To that end, we will still be open, but we’re taking proactive measures to create a safe environment at all our facilities. As always, we’re readily available to bring test drives to your home. Our team is armed with hand sanitizer and disinfecting wipes to provide the safest environment for your experience. Purchased vehicles can be delivered right to your driveway, with all paperwork brought to you by our custome... read more
Location details
7913 Shelbyville Road, Louisville, KY, 40222, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
By far the best car buying experience I've ever had. Amazing sales staff and a very fast process over all. They went the extra mile to get me taken care of with my vehicle purchase and I would highly recommend the establishment.
Business response:
Hello JosephShelton75, we thank you for sharing your experience with our team here at Oxmoor Mazda. Congratulations on your vehicle and we look forward to seeing you again!
The best experience I have ever had at a dealership Tyler Helm was amazing!! If you need a new car he will not disappoint. Efficient, friendly and knowledgeable
Business response:
Hi Tinahart1218, we are so glad to hear that Tyler was able to provide you with great customer service throughout your time with us. Congratulations on your new vehicle and thank you for allowing us to earn your business!
Staff is not your typical car dealership personnel. Very knowledgeable about their products and what you are needing in a car. Not pushy care about your opinion and what you were looking for.
Business response:
Hello mstanes63, thank you for such a wonderful review of our team. We thank you for choosing Oxmoor Mazda for your vehicle needs!
Addy Ortega made the whole experience smooth as silk. GM and financial people were right on top of any questions I had
Business response:
We are so pleased to hear that you had a wonderful experience with us here at Oxmoor Mazda. We look forward to seeing you again!
After looking into a vehicle online and submitting our info, Lilly reached out and was really helpful answering our questions and setting up an appointment. Upon showing up we got to work with Jaquis who jumped in immediately and started helping us. Jaquis was a pleasure to work with and incredibly knowledge of the vehicle, showing us all the features and giving us detailed information. We also had the pleasure of working with Mario who helped us understand the financing and got it set up. Jaquis nor Mario made us feel press... read more
Business response:
Hello ryecombs, we are so pleased to hear of the great experience you had with Lilly, JaQuis, Mario and the team here at Oxmoor Mazda. Congratulations on your new vehicle and thank you for choosing us for your vehicle needs.
Although I did not purchase a car at this dealership, I was thoroughly impressed with the help that I received from them, in particular from Karlea King. I am an out-of-state buyer and that causes some dealerships to feel like they are wasting their time conversing with me. Not Karlea at Oxmoor! She made me feel as if I was there, and ensured that all of my questions were answered and needs met. Unfortunately, the car I was looking at was sold. However, if I was local to the dealership, due to my interactions with Karlea and... read more
Business response:
afitneyou, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Karlea here at Oxmoor Mazda. If you have any further questions, please give us a call. We're always happy to help!
This dealer advertised a used car for $13,800. Sales tax was $966. Actual out the door price was quoted as $16,932, which meant a non-disclosed dealer mark-up of $2,166 after taxes. In addition, the description of the car on the internet was not completely accurate. Watch out for the bait and switch with these guys.
Business response:
I am disappointed to hear this experience. We obviously fell short of communicating with you. Please contact me at your convenience, so I can learn more about this situation. Sincerely, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com
RecommendedGreat experience jay went above and beyond to help me choose my vehicle . This decision took me multiple trips . He gave us multiple options . And it was a quick process once I made my decision. From the time we walked in to the time we left was a positive experience. In the end I got a carbon cx5 .
Great car. Fast Service. Would come back.
Frequently asked questions about Oxmoor Mazda
How is Oxmoor Mazda rated?
Oxmoor Mazda has a 4.6 star rating with 3,183 reviews.
When is Oxmoor Mazda open?
Oxmoor Mazda is closed now. It will open tomorrow at 9:00 a.m.
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