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Oxmoor Mazda
- Car Dealers
- Louisville, KY
About this business
Oxmoor Auto Group’s highest priority is the health and safety of our customers and employees. To that end, we will still be open, but we’re taking proactive measures to create a safe environment at all our facilities. As always, we’re readily available to bring test drives to your home. Our team is armed with hand sanitizer and disinfecting wipes to provide the safest environment for your experience. Purchased vehicles can be delivered right to your driveway, with all paperwork brought to you by our custome... read more
Location details
7913 Shelbyville Road, Louisville, KY, 40222, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Cody was the utmost professional in serving me through the process of purchasing a new Mazda. He was extremely patient in explaining everything to and answering my questions. I will definitely recommend him to my friends.
Business response:
Thank you for taking the time to review our dealership and highlight Cody! We greatly appreciate your business!
Everyone was nice and helpful the sale went smoothly. The car was dirty when delivered and there was only 1/4 tank of gas. Was told it would be clean inside&out when delivered. I assumed there would be a full tank of gas.
Business response:
Thank you for leaving a review. We are sorry to hear that your vehicle wasn't washed and didn't have a full tank of gas. Certified pre-owned should have a full tank and every vehicle should be completely detailed for delivery. I have alerted our General Manager and he will be getting with Jay to find out why this did not happen. If you can bring the vehicle by during the week we will perform a full detail and provide you with a full tank of gas. Please just give us a call at 502-515-8785 or a text 502-200-1502 when you will ... read more
Process to purchase took a little long. After deciding on a car and a price, it still took 1:45 to finish the sale. This seems common to all dealerships. Not sure why the process is so slow
Business response:
Thank you for taking the time to review our dealership! We apologize about the wait time but unfortunately the process to print the paperwork and finalize everything with the banks can take some time. We put in every effort to cut that time down, and greatly appreciate your patience and your business!
Only one complaint. We don't like hidden cost. The extra $1493 made us frown. This should be on the sticker or mentioned up front.
Business response:
Thank you for taking the time to review our dealership! I apologize about any confusion on the added equipment. Those are dealer installed items so they wouldn't show on the sticker and due to OEM requirements we can not include them in our online price. We do however have them listed within our online express store tool that any customer can access prior to visiting the dealership and it includes a full breakdown of what each item is and it's cost. We are sorry that you weren't able to view them sooner but we do greatly app... read more
Our Sales specialist Allen was outstanding throughout the entire process. He explained everything upfront, so there were no hidden surprises. Mario the finance Director took care of the paperwork explaining all documents concerning the sale so the was no confusion.
Business response:
Thank you for taking the time to leave such a great review and highlight Alan and Mario! We greatly appreciate your business!
This was my first experience and I found the staff to be very friendly. The salesman was knowledgeable, took time to explain the differences between the models and answered all questions. I never felt pressure to make a decision to buy a car. I would recommend this dealership.
Business response:
Thank you for taking the time to review our dealership. We are happy to hear we could make your first experience an enjoyable one!
Great place to find a great deal. Friendly customer service made it a great experience. They have a huge inventory, which makes it easy to find the best car or suv for your needs.
Business response:
Thank you for taking the time to review our dealership! We greatly appreciate your business!
The entire staff is always courteous and professional. It has been a pleasure purchasing my car from Oxmoor Mazda . The sales person was so kind and extremely helpful. I absolutely love my new car!
Business response:
Thank you for taking the time to review our dealership! We greatly appreciate your business!
Alan and Sebastian were extremely helpful in finding me my new Mazda CX-5. I am very happy with my experience with them and would highly recommend them for your car buying needs.
Business response:
Thank you for taking the time to review our dealership and Highlight Alan and Sebastian! We greatly appreciate your business!
Frequently asked questions about Oxmoor Mazda
How is Oxmoor Mazda rated?
Oxmoor Mazda has a 4.6 star rating with 3,216 reviews.
When is Oxmoor Mazda open?
Oxmoor Mazda is open now. It will close at 7:00 p.m.
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