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Oxmoor Mazda
- Car Dealers
- Louisville, KY
About this business
Oxmoor Auto Group’s highest priority is the health and safety of our customers and employees. To that end, we will still be open, but we’re taking proactive measures to create a safe environment at all our facilities. As always, we’re readily available to bring test drives to your home. Our team is armed with hand sanitizer and disinfecting wipes to provide the safest environment for your experience. Purchased vehicles can be delivered right to your driveway, with all paperwork brought to you by our custome... read more
Location details
7913 Shelbyville Road, Louisville, KY, 40222, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
RecommendedErich was my sales guy and he was amazing,this is the first time while buying a vehicle I've ever had someone to explain the paper work detail by detailThank you all for the best experience ever
Everything about them was poor. The salesperson, Juan, never mentioned there was a 5% markup over MSRP until we began negotiating an out the door price. The general manager, Matt Storm, was rude and arrogant and it took the general manager of Oxmoor Toyota, Patrick O’Donnell, to complete the deal. Two hours after we thought we had purchased a silver CX-5, Juan called to inform me the silver model had been sold two days earlier. Juan said a blue model was available and I told him we didn’t want blue and for us to purchase the... read more
Business response:
BAD426, I am disappointed to hear this experience. We obviously fell short of communicating with you. Please contact me at your convenience, so I can learn more about this situation. Sincerely, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com
I was very comfortable with a definitely no pressure approach and yet all of my wish list was met. I also appreciated the very pollute demeanor throughout the whole process. It added to the relaxed atmosphere.
Milton the sales rep was very helpful and friendly to my daughter during purchase of a used Camry. Highly recommend
Business response:
Mikes02, We are so glad to hear Milton was able to assist your daughter throughout the purchase of her New Camry! Congratulations and thank you for choosing us for your vehicle needs!
Handling my car business is always a pleasure at Oxmoor Mazda. Getting good car service is never a hassle and purchasing a quality Mazda is a great experience.
Business response:
Hello Lisa, We are glad to hear our team was able to assist you with the purchase of your new vehicle! Congratulations and thank you for choosing Oxmoor Mazda for your vehicle needs!
Service was amazing. JaQuis, Matt and Tim went above and beyond. Easiest and best buying experience I have ever had, and walked away with a car I absolutely love.
Business response:
Hello jtemorrell, We are glad to hear JaQuis, Matt, Tim and our team were able to assist you with the purchase of your new vehicle! Congratulations and thank you for choosing Oxmoor Mazda for your vehicle needs!
Took my Mazda CX-5 on April 11,2022 because the traction light and tire light came on. The service man didn’t know why they were on and said they would check. He came back about 40 minutes.later and told me it was the steering angle sensor. As per TSB to replace the ABS unit. To replace would cost me $2761 and told me it would not be safe to drive. I left took my car to another shop (Medley’s) on Shelbyville Rd. They took my car back and diagnosed it as a sensor also but not as bad. The cost to fix was $202.10. I have driven... read more
Business response:
Ms. ******* brought in her 2015 ***** CX-5 on 4/11/2022. She stated that she had multiple warning lights on. We inspected the vehicle and found multiple diagnostic trouble codes stored in the computer of her car. The first code was C0051:62. ***** had issued a technical service bulletin for that code that required the Anti-Lock Brake Hydraulic Unit to be replaced. Bulletin attached. Ms. ******* was given an estimate of $1254.70 for that repair. The other trouble code stored was C0051:67 That code is for the steering angle se... read more
The gentleman I was working with was Cody. He listened to what i wanted, found the car, and i bought a CX5. This will be my third Mazda and I hope i enjoy it as much as the last two I had. Thank uou Mazda!
Business response:
Hi turbodog59, We are glad to hear Cody was able to assist you with the purchase of your new Mazda CX-5. Congratulations and thank you for choosing Oxmoor Mazda for your vehicle needs!
Great customer service my sales rep Geruado was awesome! I would gladly refer this dealership
Business response:
Hello Tbmygirl7, we are glad to hear Geruado was able to assist you with the purchase of your new vehicle! Congratulations and thank you for choosing Oxmoor Mazda for your vehicle needs!
Frequently asked questions about Oxmoor Mazda
How is Oxmoor Mazda rated?
Oxmoor Mazda has a 4.6 star rating with 3,183 reviews.
When is Oxmoor Mazda open?
Oxmoor Mazda is closed now. It will open tomorrow at 9:00 a.m.
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