This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Oxmoor Mazda
- Car Dealers
- Louisville, KY
About this business
Oxmoor Auto Group’s highest priority is the health and safety of our customers and employees. To that end, we will still be open, but we’re taking proactive measures to create a safe environment at all our facilities. As always, we’re readily available to bring test drives to your home. Our team is armed with hand sanitizer and disinfecting wipes to provide the safest environment for your experience. Purchased vehicles can be delivered right to your driveway, with all paperwork brought to you by our custome... read more
Location details
7913 Shelbyville Road, Louisville, KY, 40222, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Not pushy, listened to what we were looking for and we drove away in a new car!
Business response:
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
I am real pleased with Oxmoor Mazda. They made it very easy for me to lease a new Cx_50. JaQuis Brooks was outstanding both times I was there. I visited the dealership on Sat and then returned on Mon to complete the deal.
Business response:
Thank you for your positive feedback! We're thrilled to hear that your experience with Oxmoor Mazda was seamless and that JaQuis provided outstanding service during your visits. Enjoy your new CX-50, and we look forward to serving you again in the future! Safe driving!
Thanks again for helping me secure a new vehicle. I definitely had a really good experience.
Business response:
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Juan and everyone involved with my trade-in and purchase was great! Overall a great experience.
Business response:
We are very happy to hear that Juan and the team provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This was the first time I have ever purchased a vehicle from Oxmoor Mazda, but I can say this is a friendly and knowledgeable group of automobile professionals I have worked with and would really think twice before going anywhere else.
Business response:
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Tried to purchase a vehicle over the internet, I had found several dealers that that offered under MSRP, asked if they could beat MSRP, was told no, thanked them for their time, the next day they e-mailed back they had a couple of vehicles under MSRP, picked one out and when I checked their quote it was over MSRP, when I pointed this out, they got rude.
Business response:
I am disappointed to hear this experience. We obviously fell short of communicating with you. Please contact me at your convenience, so I can learn more about this situation. Sincerely, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com
On August 31st, they told me that if I stopped in that day they could meet my terms in order to keep my monthly payments manageable. So I canceled an appointment in order to come into the dealership. After canceling that appointment, they then called me back and asked for permission to run my credit by a few banks. I granted that permission, and they came back with a few offers that didn't even come close to my terms. Then they said let's continue trying a few more banks. Don't come into the dealership yet, we'll call you ba... read more
Business response:
We're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding about your experience. Please reach out to me at grobertson@oxmoorautogroup.com at your earliest convenience and we will do our best to resolve this with you. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com
My salesman knew his product and was polite and courteous at all times. He is the reason I purchased my new car from this dealership.
Business response:
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My salesman did an excellent job and communicated with me throughout the process. The finance department took a long time and I felt that their communication was lacking. I do love my car!
Business response:
Congratulations on your new vehicle, Amy! We thank you for allowing us to earn your business and we hope to see you again!
Frequently asked questions about Oxmoor Mazda
How is Oxmoor Mazda rated?
Oxmoor Mazda has a 4.6 star rating with 3,216 reviews.
When is Oxmoor Mazda open?
Oxmoor Mazda is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com