This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Ox Car Care
- Retail
- Irvine, CA
About this business
Location details
4 Park Plaza, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been trying to get my vehicle fixed since the November 1st as of never 12th my vehicle still not fixed. Supposedly the part is in in the mail but no one knows where. They refuse to order another part. Were only talking about a ***** dollar part. I was told on the eleventh that under no circumstances would they order another part. What a scam as they had no problem taking my money. Do yourself a favor and look for another warranty plan. I dont recommend these people at all. I had a problem in October with vehicle and w... read more
This company is a total scam have a lawyer involved now
Don't use this company they will sale you Coverage and will not cover a vehicle as they claim to
They did a great job in getting the repairs done and the replacement of my radiator for my car approved and covered at the dealership repair shop
They are the worse company do not get a warranty from them they lie and sale false advertisement I paid ***** and for nothing trash
Called in on a ad on the tele. Did not end up getting any coverage, but the sales rep was very helpful in explaining the coverage and what it did and did not cover. Let me set up a time to be called back in order to further discuss the coverage.
I have saved almost $1,500 thanks to the OX Car Care extended warranty. As long as you get your regular maintenance and keep copies of your oil change receipts, you should have no issues. Just savings!
Scam!!!! I called to have my car towed to the dealership they took all the information and told me they would call me back, they never did so when I called them back they tried to charge me so I had to get it there another way after the shop called them they said they that they pay for everything expect for what I had to get done (what a coincidence) so now my car is in the shop and I'm out of money for towing and getting it fixed which was $640 so I called and cancelled the policy and was told by the representative that it ... read more
Business response:
*******, I'm sorry this didn't work out for you. The issue with being charged for towing was a mistake made by our roadside assistance partners, a situation we have since rectified on our end going forward. As for your claim, the items that your repair facility reported broken were not listed for coverage on the contract. We are very clear as to what is and is not covered, and is outlined in the contract itself. Had it been a component listed for coverage, you would have saved that $640. I do not see a request to cancel your... read more
They were very helpful. Communication was great. Im a happy Customer. They provided excellent service.
Frequently asked questions about Ox Car Care
How is Ox Car Care rated?
Ox Car Care has a 3.4 star rating with 3,108 reviews.
When is Ox Car Care open?
Ox Car Care is closed now. It will open on Monday at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com