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Ox Car Care
- Retail
- Irvine, CA
About this business
Location details
4 Park Plaza, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could give a 0 thats what I would give Ox. After 6 hours of purchasing a warranty with them, I called back to cancel....OMG it took an act of Congress to get it cancelled. Also, the rep by the name of ****** actually argued and went back and forth with my husband and I and told us when ********* don't pay our claim to not call them (Ox) back and proceeded to hang the phone ** in my face because they will not give me a warranty.; I wouldn't NEVER call them back even if they offered the warranty to me free. They are so bu... read more
Where do I start... 1st, OX Car Care sold me this extended warranty with promises of how great this service was.. (typical for sales). 2nd, When I finally did file a claim, after I had met all my contractural obligations, they needed as per **** and ******************** of Sale or Title of the car -- of which I explained, I wont have that as the car is financed, to which they argued I should have.. After a lengthy argument and lots of yelling, they agreed to a copy of my finance contract, WHICH includes, PII -- illegal to re... read more
I agree with the rest. They lie to get you to sign up then they tell you the truth like a omg I forgot to tell you? That everything is 100% covered for 50% of the price ridiculously hard to reason with. I asked the rep one last time before hanging up are you sure there are no hidden fees like when I go to the dealership I drop off my car and get a rental and they dont want taxes or anything after 20 min of telling me everything was 100 percent covered he told me that. I told him forget it, thats not what he said and I do t w... read more
Its impossible to cancel your contract with them. My mom called the ** ad in June and since then weve called in July to cancel the charge and again this month in August. Ive emailed to cancel the contract, tried calling the third-party billing company MEPCO. In 2 months only two salesmen have answered the Ox Car Care. If you say you want to cancel they tell you you have such a good deal and still do not understand when someone clearly states they no longer wish to receive services and would like to cancel my contract. ******... read more
This company tells lies about their services and when you cancel your policy they take your money without your permission and when trying to get your money back because of their lies they say you have to wait 45 days before you will get your money back. IF YOU EVER GET IT BACK
***** and his team in accounting have been extremely forthright. Ox Car Care is awesome, even though there is a delay in their accounting department, I highly recommend them. Dont worry they take care of claim.
The rep was very helpful.. We were able to customize the plan to what we needed for our two vehicles. I needed the warranty because buying a used car is a nightmare right now. Would rather keep the one i have up and running for as long as possible..........
Well I've had ox care and those stupid m************ They lied to me I paid them for at least almost a year and did nothing to my car I was late on one payment a few days and they didn't want to take me back I spoke with someone they said the supervisor will call me and get back in contact with me back in contact with me and no 1 never did they give me the run around about about getting my car repaired this is ******** do not get oxygen they're full of s*** I even complain with the BBB And I never got any response back from ... read more
When I initially talked to the person that sold me the contract she said I would be responsible for 25% of the deductible of the repair. Then she connected me to someone who was supposed to confirm that everything on the contract was correct. That person went over everything and when she got to the deductible she said I would be responsible for 50% of the deductible. I told her what I was quoted and she said that's not right and wouldn't even consider what I said I had been quoted. That false advertisement to me. I want to c... read more
Frequently asked questions about Ox Car Care
How is Ox Car Care rated?
Ox Car Care has a 3.4 star rating with 3,108 reviews.
When is Ox Car Care open?
Ox Car Care is closed now. It will open on Monday at 7:00 a.m.
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