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Ownwell

4.7

About this business

Location details

1703 W 5th St, Austin, TX, 78703, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
4.73,370 reviews
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Desiree M's profile image
Desiree M 
11 months ago

My very first time getting someone to help lower my property tax and Ownwell (as recommended by my community) did an amazing job by lowering it. I did not submit the request early enough so I actually did not hear from them for a while but once it got approved and they shared the news I was very happy. Definitely will be using them again and recommending as well. 

Business response:

Thank you for your kind words and the 5-star rating! We are thrilled to know that you are pleased with our service. Your feedback is valuable to us and inspires us to strive for continuous improvement. 

Patrick S's profile image
Patrick S 
11 months ago

Very dissatisfied with the way Ownwell does business. They take credit for valuation reductions that they had nothing to do with. Reductions in property values that happened before their appeal was even heard by the county. 

Business response:

<p>Hello *******.We apologize for any disappointment caused by your experience and appreciate your feedback. We are committed to addressing any issues and improving our service so wed love more insight into this situation. Once Ownwell is coded as a property tax agent for a property, we receive notification from the county appraisal district regarding the results of the appeal filed. If you feel that we invoiced you for an appeal that we did not win, we will be happy to look further into this matter, we just need the details... read more

Vernon L's profile image
Vernon L 
11 months ago

Ownwell is a very professional company. They kept us updated on a regular basis and have reduced our taxes each of the three years that we have been using them. Highly recommended. 

Business response:

Thank you for your positive feedback. We're thrilled to hear that you've enjoyed using our service. We appreciate your support. 

Charles E's profile image
Charles E 
11 months ago

Totally painless and highly successful. Best online experience ever. See you next year 

Business response:

Thank you for your positive feedback. We're thrilled to hear that you've enjoyed using our service. We appreciate your support. 

Patrick A's profile image
Patrick A 
11 months ago

Been a homeowner for about 4 years now and this was the first year I decided to protest my property tax and didn't know much on how to best proceed. Heard of Ownwell on the radio and looked them and glad I did, extremely easy, only had to complete a couple of pages and they did the rest! Would highly recommend them and intend to use them again in the future! and of course they helped lower my taxes and saving me money! 

Business response:

Thank you for your kind words. We truly appreciate your support and for trusting us with appealing your property taxes. 

Sharon B's profile image
Sharon B 
11 months ago

****** does a great job. They are true to their word. You dont pay unless they get you taxes reduced. This year they were able to get my taxes lowered. Very pleased with their service. 

Business response:

Thank you for your kind words. We truly appreciate your support and for trusting us with appealing your property taxes. 

Brescia P's profile image
Brescia P 
11 months ago

If i could give zero stars I would. Against my better judgement I used Ownwell to protest my taxes. They settlled across the board at my countys appraisal district for 3% therefore settling my property value for $10,500 more than the county had originally propsed. I feel so foolish for not handling this myself. Will never use Ownwell again and will also warn as many people as I can to beware. 

Business response:

We apologize for any disappointment caused by your experience and appreciate your feedback. We are committed to addressing any issues and improving our service so wed love more insight into this situation. I am researching your account and will reach out to you through email when I have more information regarding the results of your appeal. 

Alberto B's profile image
Alberto B 
11 months ago

This is my first time doing this in my 15 years living in this house, and I tell you what, this guys made it so easy , I highly recommend this guys thanks AB 

Business response:

Thank you for your kind words. We truly appreciate your support and for trusting us with appealing your property taxes. 

Brooke S's profile image
Brooke S 
11 months ago

Great service and email communications. Very easy... I basically did nothing and saved money. Thank you! 

Business response:

Thank you for your positive feedback. We're thrilled to hear that you've enjoyed using our service. We appreciate your support. 

Frequently asked questions about Ownwell

How is Ownwell rated?

Ownwell has a 4.7 star rating with 3,370 reviews. 

When is Ownwell open?

Ownwell is closed now. It will open on Monday at 8:00 a.m. 

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