This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Ourisman Chevrolet Buick Gmc of Alexandria
- Auto Repair
- Huntington, VA
About this business
Location details
5900 Richmond Hwy, Huntington, VA, 22303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Business response:
Paul, we appreciate you stopping by our Yelp page and here on Facebook to share your experience! Thank you very much for letting us know that our team worked exceptionally hard to get exactly what you wanted in your new Durango. We hope you enjoy it for a long time, and feel free to stop by if you need anything else!
Business response:
Mr. Doyle, we are incredibly saddened to hear about your experience here at Ourisman. We continuously strive to provide quality and honest service for every guest, and we want you to know that we will be taking your comments very seriously moving forward. We will be working to improve on our efforts for the future. If there is anything else you’d like to discuss, please don’t hesitate to contact me. Thank you. Si Faiqe, 703-329-1600.
Business response:
Mr. Mancini, we are truly sorry that you have not been satisfied with your experience here at Ourisman. We understand your frustrations and want you to know that we’ll be taking your feedback very seriously in order to improve moving forward. You are very important to us and we will have someone reach out to as soon as possible regarding your registration and any other concerns you may have.
Business response:
Greg, we’re extremely disappointed to hear that you feel this way. Our top priority is providing 100% customer satisfaction and we’d like to apologize that you got off the phone with disapproval overshadowing your experience. We strive to treat our customers with the utmost respect and to operate using proper and upstanding business practices. We would like to discuss this with you further to work toward a resolution and apologize again. At your earliest convenience, please contact Dennis Higgins at 703-329-1300. We hope to ... read more
Frequently asked questions about Ourisman Chevrolet Buick Gmc of Alexandria
How is Ourisman Chevrolet Buick Gmc of Alexandria rated?
Ourisman Chevrolet Buick Gmc of Alexandria has a 3.6 star rating with 173 reviews.
When is Ourisman Chevrolet Buick Gmc of Alexandria open?
Ourisman Chevrolet Buick Gmc of Alexandria is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com