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Ourisman Chevrolet Buick Gmc of Alexandria
- Auto Repair
- Huntington, VA
About this business
Location details
5900 Richmond Hwy, Huntington, VA, 22303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
RecommendedThanks to Rocky and Adrian in Service for my recent visits to the shop over the last week!! Got me in and out in one hour yesterday also! Much appreciated!
Business response:
Kevin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ourisman Chrysler Jeep Dodge of Alexandria. If you have any further questions, please give us a call. We're always happy to help!
Please don’t go to this Dealership
Took my car in and service advisor agreed to add a switch for new lights. Instead, they cut out the lights. No joke, they said they couldn't get a switch! Overcharged for oil change and acknowledged they were wrong but have refused to process the refund. Now, they won’t call back. STAY AWAY! Safford Jeep is great...go there.
We were misled and flat-out lied to: (My recommendation is - Stay Away) My experience – this place will lie to you for whatever it takes to get you there, then pull the rug out from under you. It’s a joke. I was working with a salesperson via text regarding a new Jeep Wrangler. I provided him all the information on my trade, pictures (everything and more of what he asked). We worked on a deal most of the afternoon over text message, mainly because I live about 45 miles away from the Ourisman Alexandria Jeep dealership. The d... read more
Business response:
Thank you for leaving a review. We apologize for your experience with us as we like to be as upfront and honest as possible with all of our customers. We would love the opportunity to turn your experience around if you don't mind reaching out to our GSM, Jason Dill, at (703)329-1600.
I recently purchased a Jeep from Cheick and he was very easy to work with. The Jeep was still under warranty and needed a part ordered. Cheick facilitated the order with the service department and under the current circumstances of the Coronavirus I did not feel comfortable coming to the dealership and waiting to get the work done so Cheick relayed my concerns to the service department. Rocky Jones and Rich Hoffman from the Service Department went above and beyond to help. Rich drove a loaner car to my house which was an hou... read more
They have some questionable practices. They will lie to you to sale a vehicle. Not honest at all. When I sent an email to the sales manager I got no reply. Just an all around bad experience. Please read before signing anything.
STAY AWAY!!- RECENT REVIEW 3/23/20 These people only care about making money even if that means ripping off their customers! Let me tell you about my experience & how this dealership is trying to SCAM me out of $891.00! I realize this review is long however it’s worth reading because it could save you from the hassle Ive experienced so far. If I could give them negative stars I would! I have a Jeep Gr& Cherokee purchased from CarMax with an extended MaxCare warranty. On the m...Continue Reading
Frequently asked questions about Ourisman Chevrolet Buick Gmc of Alexandria
How is Ourisman Chevrolet Buick Gmc of Alexandria rated?
Ourisman Chevrolet Buick Gmc of Alexandria has a 3.6 star rating with 173 reviews.
When is Ourisman Chevrolet Buick Gmc of Alexandria open?
Ourisman Chevrolet Buick Gmc of Alexandria is closed now. It will open at 9:00 a.m.
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