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OneUnited Bank

3.4

About this business

We're America's largest Black owned bank, first Black owned internet bank and a Community Development Financial Institution or CDFI working to empower the communities we serve. Member FDIC. Equal Housing Lender. #BankBlack www.OneUnited.com We offer affordable financial services nationwide including high rate CDs, second chance checking accounts and a UNITY Visa secured credit card to rebuild credit. We have Visa debit cards with powerful images to show that Black money matters and support the BankBlack Movement. We have ove... read more

Location details

1495 N Wilmington Ave, Compton, CA, 90222, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.4263 reviews
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Adonaca W's profile image
Adonaca W 
2 years ago

I simply tried to get $10k out of my account to make the difference on a car purchase that totaled well over $10k and I had well over the amount in my accountI was given the run around for a week for spending my money??? all the while card unusable and representatives are not knowledgeable about the banking system and all the while no answers as to when I can get another $5k out the bank to total the $10k that I need to finish a mere simple car purchase embarrassing branch..I have already opened with a credit ********** agai... read more

L. Delane W's profile image
L. Delane W 
2 years ago

I haven't received my card yet and I'm about to get paid in a few day, I need my money and it's been close to two weeks and still no card; they don't have even have a Zelle option. 

Erica W's profile image
Erica W 
2 years ago

Tried to do a wire transfer for $700 and something happened and One United couldnt complete the transaction but wouldnt put my money back in my account . After a month of trying to get my money back I had to threaten to get a lawyer ! My money was back in my account 5 minutes later ! I closed that account immediately after . I warn everybody I know to not use this bank . 

James E's profile image
James E 
2 years ago

Wow after complaining about my direct deposits not being put in my account early like said I started getting them two days early now today again my deposit is not in my account. I really feel this is being done on purpose to try to see if anything is presented for payment to just to see if you can get a NSF fee. Now I can see why you get so many bad reviews. 

Lynelle H's profile image
Lynelle H 
2 years ago

If I could make it less than 1 star I would. This is the absolute worst Bank ever. The customer service is horrible to nonexistent. They steal your money and act like they didn't hear you say stop taking my money and give it back. They don't respond. They don't send the proper cards or documents in time. I HATE this Bank. 

Rick A's profile image
Rick A 
2 years ago

Shame shame shame!!! On this so called black banking institutions the way they conduct business is horrible! Your customer service is a joke it resolves no issues but gives you plenty of attitude. If I could give negative star rating I would ONE UNITED is an absolute disgrace to the black community. 

Edmundo U's profile image
Edmundo U 
2 years ago

This bank is fraudulent! I deposited money into this account and Im unable to withdraw it. They closed my account while i had my money in the account and never sent me a refund or informed me that my account was closed. I do not trust this bank at all and will like my funds refunded to me and this account closed. I dont recommend this bank account to anyone. 

Gloria H's profile image
Gloria H 
2 years ago

I had fraud on my account on a Saturday there was no way to lock my card on the website or via phone. They were closed Which would have stop future attempts. When transactions were made I immediately took all my money off because my card was still open and active. The third time they tried to use my card I received a fraud alert that closed the card and ask that I call a number that will be open 24/7. That was a lie because they also was closed during the weekend. No protection. 

MLE S's profile image
MLE S 
2 years ago

This bank is predatory. Their fees are the highest in the industry and the tech is decades old. 

Frequently asked questions about OneUnited Bank

How is OneUnited Bank rated?

OneUnited Bank has a 3.4 star rating with 263 reviews. 

When is OneUnited Bank open?

OneUnited Bank is closed now. It will open at 9:00 a.m. 

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