OneMain Financial

David E 

on BBB

4 years ago

Predatory MARKETING practices, Predatory LENDING practices & overall DECEPTIVE & MANIPULITIVE PRACTICES! I have a 770 credit score and make over $152,000 a year when I logged into my Experian back office this PREDATORY company said I was 90% pre-approved for a $10,000 loan. I click ok and get a call from their local branch saying that if I put up my 2017 vehicle that I qualify for a $3,000 loan! WTF?!?!? How could that be when I have under $4,500 in bills and make over $13,000 a month? Could it be that this company is RACIST... read more

Donna N 

on BBB

4 years ago

The worse place to ever take a loan out I been paying off a 5,000.00 for two years that I was under the impression that was to be over soon .. To my surprise the whole now over 6,000.00 that I've paid is only interest this is the worse decision I've ever made.. Please Please no matter what financial bind your in do not deal with this place.. I had a really bad family emergency and went to them and was told nothing but lies .. I will be out of 12,000 at this rate for a 5,000 dollar loan and they are still charging this high i... read more

BRANDON K 

on BBB

4 years ago

I have a loan with OMF in ******** TX. I made my I have autopay set up to take my payments automatically monthly. On April 30th I made a payment online ahead of the scheduled Auto Pay for my May 2020 payment. On May 4th I get an email from my bank saying my account is overdrawn. I find that OMF still drafted the Auto pay to my checking account even though I already paid a few days earlier. I call the branch location and spoke to one of the most rudest women I have ever encountered. She sounded like a robot answering the pho... read more

richard c 

on BBB

4 years ago

Dont do it they are nothing but scam artist. There interest rate is daily @35 percent but comes out over 50 percent when your done 

Joseph Merrick 

on BBB

4 years ago

Everyone should heed my warning--do not take a loan from One Main Financial. Please stay away no matter how desperate you are, they feed on people's desperation. I had lost my wife a couple years earlier in a car accident, so I was trying to raise my 6 year old by myself when my landlord decided to sell the house we were renting. I did not have the money to make any sort of move with 30 days notice. Rents had increased, they needed two months plus deposit, and I didn't know how I was going to move. I was DESPERATE to find a ... read more

Jeff W 

on BBB

4 years ago

First we told then we aren't interested then they said we had loan approval so we said ok. They said it was only a soft credit check & wouldn't effect our credit.Then they do a hard pull on my credit without my permission. They are liars and worse. I'm also filing a complaint with States Attorney 

william k 

on BBB

4 years ago

I'm very disappointed. I have been a customer for 1.5 years and have been on auto pay for the entire time. I recently took out a small loan in addition to my original loan. I filled out the covid relief form online 4 times, never heard back. Filled out the contact me link two times, never heard back. Had to call the branch three times because no one ever answered, then when she did she told me I'd have to talk to her manager. I didnt realize I was buying a used car... Well I talked to the manager and all she could do was wai... read more

Tiffany M. 

on BBB

4 years ago

My honest opinion is this! This company is a good lender, but will hound you like a dog if your one or two days late. During the COVID-19 pandemic, the company sent out e-mails to their customers expressing that they could help their customers by waiving the late fee from 3/15/20 to 4/30/20. Why am I being hounded (payment is due on the 10 of each month) if I have time to pay my bill during this stressful time? I received a phone call twice today inquiring about my payment! So help me and my family; I hope to never have to n... read more

Wendi K 

on BBB

4 years ago

Please really consider what kind of company you borrow money from. One Main will NOT work with you during the virus crisis. At all. They act like they care, but then when it comes down to the wire, they do not. They have no protocol for how to help their consumers during this time. They simply answer "Pay, or we report to your credit report". I have NO missed payments, never been late, etc. And they refuse to help us while we navigate having no job, no income right now, and a serious delay on unemployment. It's not like they... read more