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OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:30 p.m. | |
Tue | 8:30 a.m. to 7:00 p.m. | |
Wed | 8:30 a.m. to 5:30 p.m. | |
Thu | 8:30 a.m. to 5:30 p.m. | |
Fri | 8:30 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
I applied thinking I had a chance because they claim they approve people like me with a credit of 600. They approved only to then deny me. They pulled my credit report and instead of reviewing before giving me false hope they had me go thru a process with many questions then denied me. Now I have a hard credit inquiry bringing my credit down. If they review your credit and didn't like what they saw then why the **** do they approve you. Sickening. I will never apply for any of these **** loans that Credit Karma and Credit Wi... read more
Business response:
Hi Ivet, we're sorry to hear that you had that experience and appreciate your feedback. We make loan decisions based on information obtained in the full application. We are happy to send you a statement of specific reasons why your request was denied. Please call this number XXX-XXX-XXXX and have handy the reference number which is printed in the letter sent with the decision. You can obtain a free copy of your credit report from the credit bureau listed in the letter within 60 days of receipt. -AS
I obtained a 6000 dollar loan in 2013 and they tell me I still owe 5500.00. I'm confused it was a 60 month loan and although they attach more to the interest than principal however, this does not add up when I have auto pay, never late and paying $209. plus a month. I feel they are taking advantage of the consumer and cannot understand how they have a BBB rating of A+, oh wait ya I do because they give money to anyone and screw them along the way. Unhappy, displeased customer and anyone reading this.....DO NOT BORROW MONEY F... read more
Business response:
Hi Cheryl, thanks for reaching out to us! Various factors come into play with our interest rates, from your income and credit score to your payment history. Feel free to reach out to your local loan specialist to discuss your interest rate. You can find your branch's contact information here: http://spr.ly/Branches. Thanks, have a great day! -AS
Credit Karma referred me to One Main. Now I wished they hadn't. Said I was pre-approved and offered a few loan options. I chose 5 thou. Had a great associate who tried her best to assist me to get this loan. I don't blame her for the 1 star. The verification department took their time. I uploaded many different forms of income verification. Even went the extra mile to ask my employers accountant to write a statement and show my year to date income. Gave them my W2 AND my tax return and even atm recepits with check copy image... read more
Business response:
Hi Jennifer, thank you for reaching out to us. Please email **********************@onemainfinancial.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, option ** for assistance. -AS
Truly the worst company to ever work with. Payday lending with fine print that will haunt you the rest of your days. This is predatory lending at its worst. Original balance $2500, paid $2900, still owe over $2000. I received a call saying that already had filed suit, even though I hadn't received anything in the mail, no proof of debt, and vague calls that could have easily been spam. RUN from this company!! These practices should be illegal.
Business response:
Hi Jennifer, thank you for reaching out to us. Please email **********************@onemainfinancial.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, option ** for assistance. -AS
I've had a loan with one main for years for the main purpose of building my credit. its been almost a month since paying them off and they still haven't reported it as paid or closed. My credit has taking a serious nose dive thanks to this. I had a house i was trying to buy and my credit score was almost where i needed it but now its almost back down to where it was when i started. Now not only can i not get the house but i cant get a loan elsewhere as well. I've called multiple times and just keep getting told to basically ... read more
Business response:
Hi Joshua, thank you for reaching out to us. Please email **********************@onemainfinancial.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, option ** for assistance. -AS
I'm trying to leave a review for the ********* MN branch. In the beginning, BEFORE I took out financing with this company, they were sweet as pie!! Once they have you, they no longer have any reason to be nice to you!!!! I've been treated so poorly by this company, I will NOT recommend them to ANYONE.......EVER!!!! I tried to pay off the loan early, just to get away from them, but they don't allow early payoffs and you cannot pay towards the principle of the loan, to pay it down faster. The extra money you pay goes towards t... read more
Business response:
Hi Nan, thank you for your comments and for bringing this matter to our attention. We would like to discuss these concerns with you. Please email **********************@onemainfinancial.com with your phone number and availability so a member of our customer service team can reach out. You may also call us directly at XXX-XXX-XXXX, option ** for assistance with this matter. -AS
HORRIBLE, THE WORST EXPERIENCE I HAVE EVER HAD PERIOD! AS SOON AS I FINISH HERE, I'M FILING A COMPLAINT WITH THE BETTER BUSINESS BUREAU! WE WERE INFORMED BY THE MAIN OFFICE THAT WE WERE PRE- APPROVED FOR A LOAN. WE WERE THEN CONTACTED BY THEIR LOCAL OFFICE AND ALSO TOLD THAT WE WERE APPROVED FOR A LOAN. AN APPOINTMENT WAS MADE AND WE BROUGHT THE REQUIRED DOCUMENTS. AFTER MY WIFE AND I SAT FOR 20 MINUTES IN AN OFFICE WITH NO OTHER CUSTOMERS PRESENT, RON (OUR LOAN OFFICER,) INFORMED US THAT THERE WAS "NOTHING HE COULD DO FOR U... read more
Business response:
Hi Christopher, we're sorry to hear that you had that experience and appreciate your feedback. We make loan decisions based on information obtained in the full application. We are happy to send you a statement of specific reasons why your request was denied. Please call this number XXX-XXX-XXXX and have handy the reference number which is printed in the letter sent with the decision. You can obtain a free copy of your credit report from the credit bureau listed in the letter within 60 days of receipt. -AS
******* Illinois office didn't give me time to take the loan they approved.
Business response:
Hi Henry, thank you for reaching out to us. Please email **********************@onemainfinancial.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, option ** for assistance. -AS
Talked to Mike on the phone. My suggestion, "don't " he is mean and has no compassion. have a loan there and they keep soliciting for another. made 5 payments so far. thinking about taking this elsewhere to get away from this place. this is from the Mrs. on the loan , but who do you think handles this finances in this house. the Mr. works too many hours. Amber is kind and compassionate tho . Beware of Mike At the location on Chippewa.
Business response:
Hi Richard, thank you for reaching out to us. Please email **********************@onemainfinancial.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, option ** for assistance. -AS
OneMain Financial has a 3.4 star rating with 1,507 reviews.
OneMain Financial is closed now. It will open at 8:30 a.m.
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