OneMain Financial

Millb 

on BBB

5 years ago

Horrible people, dont return calls, quote you an offer online but when you get to the office to sign its 2X what you were quoted. Extremely frustrating WILL NOT EVER REFER ANYONE HERE! I personally work for a finance company we would never do that to our customers. 

JamesM 

on BBB

5 years ago

I received an offer in the mail from One Main to apply for a loan. So I applied online and was told I was approved for $6900! Really, this seems to be the ruse they use to get butts into the local store. The home office calls and the guy on the phone says to hold while he contacts the local office. I wait for about 3 minutes and he comes back and says no one at the business is answering the phone. It is 3:30 in the afternoon and they can't even pick up a phone. He says he will make an appointment for the next day and he does... read more

Jessica P 

on BBB

5 years ago

If I could leave a no star I would. I received an alert on Credit Karma regarding being pre-approved (both myself and my husband got one). We wanted to take care of some bills and get caught up, so of course I applied. The first time I applied I was approved for up to 6K. I was told when I was finally able to talk to someone that I would need a cosigner because of my income. My husband didn't want to at that time. I had them pull my app. 10 days later we decided to do it again. I again applied and got an approval for 4K. Kno... read more

AC P 

on BBB

5 years ago

BEWARE ... Companies like OneMain basically scam people, preying on the desperate and unsuspecting. I received an alert from Credit Karma that I had been "pre-approved" for a personal loan through OneMain Financial based on my annual salary - which by the by, I do not know how Credit Karma came up with my annual salary. At any rate, since Credit Karma recommended getting a personal loan, I applied online and received an alert within minutes of completing the application that I had been approved for a $10K personal loan. I th... read more

HUBERT T 

on BBB

5 years ago

I'm in ********, Ohio.This loan Co. Is very shady.Every Complaint i read was true.Please do your research.I will never ever consider them nor Recommend them to any one. 

Andrea2221 

on BBB

5 years ago

Extremely Disappointed long time Customer right here that will never ever use this company again nor will I ever recommend this company to anyone. Like most people my credit wasn't great due to my husband getting injured at work and being unemployed for about 2 years. We fell behind and life happens. We were desperate when our furnace blew up and had to add additional funds to an already existing loan through OneMain. Again i knew that the interest rate would be high and I am OK with that. This was about a year ago. When I w... read more

Connie P 

on BBB

5 years ago

I think that the ******* OH office needs retraining and better management. I think One Main's policy of shredding titles without telling customers that they are going to do it is very wrong. In good faith I turned over the clear title to my vehicle to secure a loan. I was not told at that time that I would never get that title back. I paid back my loan in full. At that time I was told it would take about 7 days to release my title. At no time was I told that your company shredded my title. I don't care what the reason is you... read more

Valerie H 

on BBB

5 years ago

7/30/19. THIS JUST HAPPENED TODAY. I would leave zero stars if possible. I was pre-approved online. I uploaded all required documents for their review. This was time consuming. The agent assisting me gave me a low appraisal for the value of my car, which they wanted for collateral purposes. Telling me that my car value was a mere $50 shy of being acceptable for collateral. Without a co-signer, I had no choice but to NOT proceed with the loan. They actually lost all of the interest I would have paid in 4 years on a $3,000 loa... read more

Heidi W 

on BBB

5 years ago

Well everything was fast ,but I got denied the guy told me because of my income which I get 500 weekly from employment,he said everything else was good but my income was too low wow I always thought my income was okay and my rent is only 600,and they dont even consider child support and social security as income and that too is a good amount I get a month,not sure what kind of income they are looking for