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OneMain Financial
- Financial Services
- Kansas City, MO
About this business
OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
Location details
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I used these clowns on a lone that i got from them a few years ago everything went well. until i paid out my Lone early then after telling me that i would receive my title in a number of days which did not happen. so when i got to looking for the title and call them back they told me that it was sent to another address. Really you can send a statement to the right address for a number of years but you cant send the title to the same address? Now they want me to file for a lost Title that coast money.
Business response:
Hi Jonathan, thank you for your comments and for bringing this matter to our attention. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Repossessed my deceased fathers truck with no notice. Tried to bully me into an agreement for 1800, rude, condescending, policy depends on who you speak to. Horrible people, predatory lenders. I wish my deceased father had read these reviews before dealing with these people. They might as well be the mob!! I don't know how Angie in repo's sleeps at night. My Dad died in that truck but she doesn't care they only care about making the most off a loan as they can. When a person dies they see it as an opportunity to make more mo... read more
Business response:
Hi Phyllis, thank you for your comments and for bringing this matter to our attention. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
not a honest company, get a loan at another place, you will have nothing but trouble They will not work with you and don't care if you are trying My car was totaled and the insurance paid the principal now they are saying that I owe for the interest and will not work with me on payments that I can afford and then they try to trick me into signing papers with lower payments for 2 mos. and then goes back to normal stay away from one main if you can they will find a way to do you dirty
Business response:
Thanks for contacting us, Shirley. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Unprofessional with low quality of customer service.... They advertise the process to be quick and easy and no hit to your credit After several calls and three weeks later, I demanded to speak to the Manager/Lindsay ( who happened to be the same representative who initiated my application and assured me they can help, no matter how small the loan). She came to the phone with no recollection of me/my application or status.; researched the status to then tell me the Loan had been denied! Sincerely, Disappointed , ******** **... read more
Business response:
Hi DB, we are sorry to hear you had that experience. We take this matter seriously and would like to see if we can be of assistance. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance.
The staff is extremely helpful, especially Ruth. She helped to bring a human touch to my loan experience.
Business response:
Thank you for the positive feedback! We're so glad to hear about your experience. -AS
I needed a quick, short-term loan of less than $300 just to cover some bills that would otherwise overdraw my bank account. Ended up applying here... they had nothing under 2600... with an exorbitant interest rate, even for a quick loan lender - so I stopped and deleted everything. then they called me this a.m., so I hung up on her and blocked it. Then I started reading these reviews - I AM SO GLAD I DID NOT GO THRU WITH IT. Their % rate adds up to a LOT more than the O.D. fees I will end up paying! To One Main - go EFF your... read more
Business response:
Hi Rebecca, thanks for reaching out to us. Various factors come into play with our interest rates, from your income and credit score to your payment history. Feel free to reach out to your local loan specialist to discuss your interest rate. You can find your branch's contact information here: http://spr.ly/Branches. Thanks, have a great day. - AS
What happen to paying ahead, made two payment in one month different times one payment was for the next month they told me that i hadn't made a payment for the month so i was charged double fee for the following month this has happen twice through my loan .
Business response:
Hi Ronald, thank you for your comments and for bringing this matter to our attention. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance.-AS
If I could leave no stars I would. Let's just start off as they were friendly in the beginning when I was inquiring about to the loan and then now when I have questions, they don't have answers. I have a simple question of how is the interest rate calculatuted and was told by Evan in the ******* TN office that I would need a finance calculator to figure it out. Also was told that it's math that someone who's a genius should be able to figure out. Please don't insult my intelligence because I'm able to do simple math and it... read more
Business response:
Hi Suzy, thank you for reaching out to us. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
After reading all these horrible reviews about this company, I'm glad I didn't get a loan with this company. I was more than Qualify to receive a loan with them, but they turn me DOWN! I wouldn't recommend anyone apply for a loan with them. NEGATIVE 5 STARS IN MY OPINION!
Business response:
Hi Edwin, we're sorry to hear that you had that experience and appreciate your feedback. We make loan decisions based on information obtained in the full application. We are happy to send you a statement of specific reasons why your request was denied. Please call this number XXX-XXX-XXXX and have handy the reference number which is printed in the letter sent with the decision. You can obtain a free copy of your credit report from the credit bureau listed in the letter within 60 days of receipt. -AS
Frequently asked questions about OneMain Financial
How is OneMain Financial rated?
OneMain Financial has a 3.4 star rating with 1,507 reviews.
When is OneMain Financial open?
OneMain Financial is closed now. It will open tomorrow at 8:30 a.m.
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