OneMain Financial

Justin K 

on BBB

3 years ago

Overall the lady who helped over the phone was great but once i came in to do my paperwork she sucked put me in a room walked away for 10 minutes came back went over one thing gone for another 10 minutes place was fully staffed all she wanted to do was talk to other people. My appointment was 930 finally left at 1130 should have not took that 

michael f 

on BBB

3 years ago

I have been paying off a loan. in December my payment was taken twice from my account. after multiple phone calls to one main financial main office and also to the ****** office I told them to either return one payment to my account or mark me played for the following month. they agreed to use it for the following months payment. when I looked at my bank account this morning I seen that they had taken out the payment that was supposed to have been paid. this caused me overdraft fees. I do not have another 2hr to make phone c... read more

Tilley S 

on BBB

3 years ago

I took out a small debt consolidation loan OneMain which I paid off early I might add and was never late on a payment. I was required to use my vehicle as collateral for the loan.I paid off this loan in September of 2020 and have been attempting to get the title for my vehicle since that time. I have been repeatedly told that you do not have an electronic lien on the vehicle which is an outright lie. I have been to the DMV on three separate occasions where they have shown me the electronic lien. I have told the representativ... read more

Kari-Ann W 

on BBB

3 years ago

Initially, i enjoyed my experience with One Main Financial, although I was not happy that I had to use my car as collateral. But I did as I found that I needed a loan. Less than a year later, I found myself without a job. I maintained communications with OMF and made arrangements for lesser payments. As I am still without a job and living on what I receive from unemployment, I reached out to OMF to see if I can have a temporary reduction in payments. I emailed the local branch (on 12/30/20) my last two bank statements showin... read more

Jeffrey J 

on BBB

3 years ago

I had two credit inquiries on my credit report on 1/18/21, and again on 1/20/21 by One Main financial. They attempted to contact me on my wife's cell phone number and left a message??? I returned their call to find out when, where and, how recently an application in my name was received when I hadn't applied for anything with them. They stated that someone must have my personal information which I highly doubt! They would not give me any detail/ information regarding the attempt to open an account in my name which by law in ... read more

KIM K 

on BBB

3 years ago

Very disappointed in the entire process. I was called several times a day to upload documents, was told I was guaranteed a loan of $17,000. I even had a co0signer with excellent credit. We both sent very sensitive personal documents. When it was confirmed that all documents were received, it was less than 1 hour that we were denied the loan. When I inquired as to why the denial happened, I was told that once an application is denied, a letter requesting reason for denial is required, and that they have no further information... read more

Jasmine B 

on BBB

3 years ago

After having a loan with this company over a year, it just seem like I was getting nowhere. Even during COVID I asked for no fund relief, I struggled to pay these people. I lost my job and did my damn best to make sure they got paid. I'm just now finding out my interest adds up to additional daily 6 bucks a day. This was never explained to me. This is a scam and I don't like it. These times are sooo hard and to be going through this is so stressful. Please stay away from this company. 

Romona T 

on BBB

3 years ago

I love the professionalism of this company. Every single encounter has been a joy! Rather I've had one question or 20, I have never felt like I was annoying the employee. Great company to work with! I recommend and will use again if needed! 

Malaki N 

on BBB

3 years ago

I had great Experience, I had No problem, I closed my Loan at exact time frame I was given, I was given great options before signing the loan, i will go there again,