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OneMain Financial

3.4

About this business

OneMain Financial provides personal loans with one-on-one, local service at branches nationwide. 

Location details

7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,507 reviews
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TaraB's profile image
TaraB 
3 years ago

I used this company to get myself out of a tough situation and they completely screwed me over. I had signed up for the unemployment insurance when I consolidated my loans with my car. Not long after that, I was unemployed due to childcare issues, and shortly after that, COVID happened and I was unable to find a job. They had told never gave me ANYTHING about the terms and conditions of that specific insurance, (along with the other policy's they somehow scammed me into making me think was a good idea to add onto the loan.) ... read more

Business response:

Hi Tara, thank you for reaching out to us. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Mandy L's profile image
Mandy L 
3 years ago

I was amazed at how willing they were to help me in my time of need. It went very fast and i didn't even need to go in i was able to do everything over the phone. I would recommend this company to anyone in need. 

Business response:

Hi Mandy, thank you for your feedback! We appreciate your support. -AS 

Lori J's profile image
Lori J 
3 years ago

When we redid our unsecured loan for additional cash we had to use our car as collateral. We specificaly asked them what needed to be done to get the car released. We paid more than what was due biweekly and have never been late with a payment. In fact, we are nearly 7 months paid in advance. When we first called months agao to get the car released so we could sell it, they gave us an amount that nearly equaled the amout that we took out for additional money when we added the car as collateral. ???what??? At that time when I... read more

Business response:

Hi Lori, thank you for your comments and for bringing this matter to our attention. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Precious S's profile image
Precious S 
3 years ago

Took out an emergency loan of $9500 in Oct. 2018. Here it is March 2021 & my balance is still $7,660. My monthly payment is abt $345 which only like $60 is going toward my principal balance. THIS IS HIGHWAY **** ROBBERY!!!! I STRONGLY SUGGEST FINDING ANOTHER MEANS, IT'S NOT WORTH IT!!!! 

Business response:

Hi Precious, thank you for reaching out to us. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Toeniku M's profile image
Toeniku M 
3 years ago

Been paying extra money on my loan. With payment interest plus over. The overage isn't taking my balance down. This has been going on for quite some time now. Only if I could leave 0 stars. 

Business response:

Hi Toeniku, thank you for reaching out to us. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

David S's profile image
David S 
3 years ago

The process was streamlined. All documents were ready at the time of my appointment. The staff was friendly and knowledgable. Two thumbs up! 

Business response:

Hi David, thank you for your feedback! We appreciate your support. -AS 

Amy Jo C's profile image
Amy Jo C 
3 years ago

Friendly easy from start to finish, just wish interest rate was lower. 

Business response:

Hi Amy Jo, thank you for your feedback! We appreciate your support. -AS 

Valarie T's profile image
Valarie T 
3 years ago

If I could give them zero stars, I would. One Main Financial on **** ** ***** in KCMO is THE WORST loan company I have EVER worked with!!!!! Skeet the "branch manager" is a fast talking, slick talking used car salesman that says whatever he feels to in order to appease you. I have ******** ********* and have had several strokes. As such, during 2020, a couple of years into repaying my loan, I was paying reduced payments. My loan was modified to lower payments for about 6 months. I wasn't able to start making full payments ... read more

Business response:

Hi Valarie, thank you for reaching out to us. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Geoff G's profile image
Geoff G 
3 years ago

Geoff Took out a loan several years ago and paid it off. They put a lien on my vehicle. Common practice, had no problem with that. I recently gave the vehicle to a charity. The charity came back and said they could not transfere the because of a lien on it. Finally found out that it was One Main Financial that had the lien. It has been years since I have paid off that loan. I was upset and went to their office. They couldn't or wouldn't remedy the situation. They gave phone numbers and email addresses solve it myself instead... read more

Business response:

Hi Geoffrey, thank you for reaching out to us. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS 

Frequently asked questions about OneMain Financial

How is OneMain Financial rated?

OneMain Financial has a 3.4 star rating with 1,507 reviews. 

When is OneMain Financial open?

OneMain Financial is closed now. It will open tomorrow at 8:30 a.m. 

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