Northland Casualty Company

Gene Z 

on BBB

6 years ago

Travelers causes headaches for the insured by not paying out for the damages even when they clearly liable. I have had to bother their insured with a homeowner claim that should have been an easy deductible payout. I almost feel sorry for the person I had to constantly bother because his insurance (travelers) promised to pay back just my deductible after I made my own claim to my insurance for damages they were liable for. I was waiting for them to pay back the part they agreed to pay from the beginning and had to call their... read more

David H 

on BBB

6 years ago

Travelers will waste your time forever and screw you in rates. Don't bother with a quote. I don't have travelers and never have but they wasted hours of my time unnecessarily and asked for documents no other company required. 

Margaret 

on BBB

6 years ago

My husband and I had travelers for years and I’m so glad we left them. The bad thing is they have really messed us up. We moved from ***** ******** ** ******** We were going to get rental insurance through them because that’s who we had in ***** *********Before we moved he called to find out the cost in ******** He said please don’t mail anything because we don’t live there. What did they do? They sent a denial letter to our future address and someone else had to read our mail. They denied us because of 2 claims we had. So a... read more

Nadia C 

on BBB

6 years ago

I received a check (minimum) to replace the roof after some damage. My husband (a 1 man show contractor) was going to replace the roof. I became sick and my husband became the primary caretaker of our children; putting the roof replacement on hold. Months past and I received a letter stating they aren't going to reinstate my insurance (in 1 month) because I never provided proof of repair. I called immediately to communicate my situation, I offered to share my medical, surgery and procedure history from the last year. I provi... read more

Michel R. 

on BBB

6 years ago

Their client hit my mother's car and lied. The police reviewed Video evidence and gave their client a ticket. Travelers refuse to assume fault. wont give my mom a rental car. Little do they know we will contact their headquarter. the accident occurred last Thursday and they are giving us the run around, if the headquarters office does not do anything, my attorney will be in touch because they do not have the right to treat people like that Crystal their agent is impossible to reach her phone automatically goes to voicemail. ... read more

Bushra T 

on BBB

6 years ago

IT first began with my agent misleading me about the price. He promised me I could get it for less than 20 dollars less than what I ended up paying. That was just the beginning and honestly I should have gone elsewhere, but I thought this had been an honest mistake. After this year long experience I know that it was not. About a few months after that, I happened to look at my bank statement (i was on direct deposit) and noticed they had deducted 100 dollars less than expected. I called my broker and Travelers. Turned out the... read more

Megan G 

on BBB

6 years ago

Obviously I am not alone with Travelers poor reviews. Negative stars! They had ******** replace my windshield. I have spent thousands of dollars in damages to my car with 4 times replacing junction box and all fuses, water damage inside my car, and it is still in repairs months later. They have not reimbursed me and refuse to take any responsibility to my claim. I am without a car, out thousands out of pocket expenses. I had to buy a new car yo get around. They are the worst insurance company. Go with Progressive. I am now g... read more

brian h 

on BBB

6 years ago

jared u******** is a **********for comp issues,stay away 

katie b 

on BBB

6 years ago

Travelers auto dropped my PIP without my knowledge or permission I got into an accident and the other person was at fault my lawyer made TRAVELERS reinstate my pip so she could use it to pay my chiropractic care then reimbursed Travelers for the cost of the chiro care from my settlement from the other party’s insurance settlement to me Travelers is charging me for 12 months of pip despite the fact i cancelled 6 months 8 days into the 12 months.. Travelers billing reps have told me that they don’t care they are not going to f... read more