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North Country Ford

3.2

About this business

According to the information provided by Luther North Country Ford Lincoln Mercury, this dealership offers new and used vehicle sales, service, and parts. 

Location details

10401 Woodcrest Drive Northwest, Coon Rapids, MN, 55433, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
3.2243 reviews
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Paul Lundequam's profile image
Paul Lundequam 
recommend  Recommended
4 years ago

I brought my new 2020 F150 in because it was not charging the battery on my travel trailer. They tested it in the shop and it was working. I was prepared to continue to try to find out why it wasn’t working for me but when I picked it up I was given a print out of the conditions that had to be met for the charge line to work. Very helpful. 

Candie Anderson's profile image
Candie Anderson 
recommend  Recommended
4 years ago

Excellent service department. Friendly and courteous to customers and keep you well informed with what's going on with your vehicle always and dont try to tell you that your car needs things done to it when it really doesnt like alot of other service stations often do. Really honest and care about their customers. Highly recommend them to everyone. 

Anita Costello's profile image
Anita Costello 
4 years ago

I had an appointment to have a problem with my vehicle looked at. I was told by Ryan that they didn’t have time to look at my car and to make another appointment. They have my phone number, but didn’t call. I was prepared to stay a couple of hours to get a diagnosis as instructed when I made the appointment. I am very disappointed with the lack of service. 

Business response:

Anita, we are disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please contact Tim Reil at (763) 427-1120 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Thank you and take care. 

Latrice Harvey's profile image
Latrice Harvey 
4 years ago

I initially brought my car in for a recall and to check out why my check engine light was on. Ryan told me that I needed a new catalytic converter. He called my extended warranty company and they didn’t cover the part and it would be $1700 to fix. I called back a few days later and asked about fords warranty and it just so happened that the day I brought my car in their system was down and my part was covered. Go figure. So I brought my car in for my appt at 7:15am and I called at 4pm to get an update and they hadn’t even st... read more

Bill W Wolf's profile image
Bill W Wolf 
recommend  Recommended
4 years ago

Very knowledgeable,courteous, and easy to work with 

Bryon Jorgenson's profile image
Bryon Jorgenson 
recommend  Recommended
4 years ago

Quick Lane service writer, Ryan, was very helpful, professional and friendly. I was surprised with the ability to schedule my service within 1 day notice and the flexibility of the service team to add on a brake job in the same day. Ryan said that the service tech had stayed late beyond his or her normal shift to complete my repairs yesterday. I really appreciated the good service! 

Shirley Almer's profile image
Shirley Almer 
recommend  Recommended
4 years ago

great service. Very helpful employees. 

Business response:

Shirley, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! 

J Earle Fudge's profile image
J Earle Fudge 
recommend  Recommended
4 years ago

Best Service Dept I have ever used!!! 

Clayton-Arlene Lum's profile image
Clayton-Arlene Lum 
recommend  Recommended
4 years ago

Awesome, service great as usual 

Frequently asked questions about North Country Ford

How is North Country Ford rated?

North Country Ford has a 3.2 star rating with 243 reviews. 

When is North Country Ford open?

North Country Ford is closed now. It will open at 8:30 a.m. 

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